unable to establish the odbc connection with servicenow throwing an error "[SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Cannot connect to the instance. [dataSource=2288219503944] [user=odbc_user]You are not authorized to perform this operation. Issue After installing the ODBC driver and configuring, the test connection could not be established. It throws an error "[SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Cannot connect to the instance. [dataSource=2288219503944] [user=odbc_user]You are not authorised to perform this operation. Please verify your credentials and try again.[1001]" How to Install and configure ODBC drive, follow the document below. https://docs.servicenow.com/bundle/vancouver-api-reference/page/integrate/odbc-driver/concept/c_InstallingTheODBCDriver.html https://docs.servicenow.com/bundle/vancouver-api-reference/page/integrate/odbc-driver/concept/configuring-odbc.htmlCauseJunk data in the system DNS tab of the ODBC data sourcesResolutionEnsure only one of either 32bit or 64bit driver is installed on a specific machine. Go to ODBC Data Sources , tab System DNS > remove the line for Driver "ServiceNow ODBC Driver" Uninstall the driver. (Ensure both 32bit and 64bit drivers are uninstalled) Re-install the 64 bit driver and reconfigure the driver. Point the DataSourceIPProperties value to your instance address. https://docs.servicenow.com/bundle/vancouver-api-reference/page/integrate/odbc-driver/task/t_ConfigureTheGlobalDSNDefault.html Then test the connection. The connection turns successful.