Microsoft Dynamics and Powerapps download subscription can fail if we received null value for createdDateTime propertyDescriptionMicrosoft Dynamics and Powerapps download subscription job can fail with the following error:=====Flow Designer: Operation(Microsoft 365 Upsert Users.DS_action_wrapper-973eee9cc311301021f5e81aa840dd2e.973eee9cc311301021f5e81aa840dd2e.Datastream$1./initializer) failed with error: com.snc.process_flow.exception.OpException: Failed to iterate on data stream: com.snc.process_flow.exception.OpException: Error: Cannot convert null to an object.,Detail: Cannot convert null to an object.at com.snc.process_flow.engine.DataStreamLoopOperation.run(DataStreamLoopOperation.java:54)=====As a result, no subscriptions imported into samp_sw_subscription table.The cause: no "null" handling on the createdDateTime property. After all, not all users have this value assigned in Microsoft.Steps to Reproduce Install Microsoft 365 Spoke - sn_ms_365_spoke - version 1.07 or earlierCreate Microsoft Dynamics and Powerapps profile according to https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-management2/concept/integrating-with-microsoft365.htmlRun the download subscriptions schedule and observe the error. This only happens when the API call returning "null" for createdDateTime property for some users.WorkaroundThis problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.In the meantime, you can do the following: Open Flow Designer and locate "Look up Users Stream" from Microsoft 365 Spoke application Go to Step 5 = Script Parser step Change the logic that parse createdDateTime property with null check as follow: if (item.hasOwnProperty('createdDateTime')) { if(!gs.nil(item.createdDateTime)){ outputs.targetObject.createdDateTime = item.createdDateTime.toString().replace(/[A-Z]+/g, ' ').trim(); } } Related Problem: PRB1718602