ZooKeeper fails to get Identifying Attribute 'Installaltion Directory' - Known Error

ZooKeeper fails to get Identifying Attribute 'Installaltion Directory' Description

ZooKeeper Server pattern crashes because it fails to extract ZooKeeper installation directory

Relevant Compatible Versions:

Family release: Utah and above Visibility Content: June 2023 and above Summary of reason for Update Set:

ZooKeeper Server pattern does not support custom zookeeper configuration names and paths. It fails to extract the installation directory if somebody changes either the path or the filename.

PRB, DEF, or STRY (If Exists):

PRB1646993 / DEF0379220 Maintenance Steps (What to do when OOB Release):

No need to change anything.

If you have not received any update set from ServiceNow Support please ignore this section.

There is no need to revert anything because the next OOTB release will update all files.

But, if you prefer backing update sets out be free to revert following files before applying Discovery and Service Mapping Patterns plugin, June 2023 or later.

sa_pattern_aa3674d91b1bd05065d6a8ecbc4bcb14 (Zookeeper Server Pattern) Target Release Data (If Known)

SR - ITOM - Discovery and Service Mapping - 202306 List of Files Affected:

sa_pattern_aa3674d91b1bd05065d6a8ecbc4bcb14 (Zookeeper Server Pattern) Steps to Reproduce

1 → Setup Kafka Zookeeper in a way that QuorumPeerMain does not point to the installation directory, and does not match and of the set install directory steps 2 → Run discovery 3 → Pattern fails due to missing installation_directory

Workaround Install the latest Discovery and Service Mapping Patterns plugin available at ServiceNow Store.