Suggested Relationship records with invalid "Relationship" attribute. - Support and Troubleshooting

Suggested Relationship records with invalid "Relationship" attribute. Issue In suggested relationship table, when we provide the condition as relationship 'is not one of' and select all the available choices, we see relationship values highlighted in blue

Steps to reproduce:

Install CMDB CI Class Models plugin and Do not install Discovery, or the Discovery and Service Mapping Patterns plugin

1. Go to suggested relationships table 2. Add a filter as the relationship is not one of ( select all values ) 3. Run the query, and observe that some of the records have a defined relationship of: parent: or child: 4. Notice that the relationship values are highlighted in blue

Cause This behaviour is caused by "Suggested Relationship" records containing references to "Relationship Type" records that are not present in the base product or within the plugin that contains the Suggested Relationship records.

This is due to referencing relationship types that are not present in the base system. Examples may include Suggested Relationship records introduced with the "CMDB CI Class Models" plugin, or even some Suggested Relationship records packaged with the base product.

The relationship types they reference are contained within other plugins, such as the Discovery product or the Discovery and Service Mapping Patterns plugin.

Resolution This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.