Password Reset button is greyed out when the language is 'French', but works when 'English' - Known Error

Password Reset button is greyed out when the language is 'French', but works when 'English' Description Password Reset button is greyed out when the language is 'French', but works when 'English'

Steps to Reproduce

1. Navigate to https://generaledetelephone.service-now.com/login.do 2. Set the language as 'English' 3. Click "Forgot Password?" 4. Enter: Username Email 5. Notice that the button "reset password" is available.

Now perform Steps 1-4, by setting the language as 'French' in step 2 Button "Reinitialiser le mot de passe" is greyed out, only "Terminé" is available

Workaround This problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.