Using Force Local Login with the Now Mobile AppSummaryThe ServiceNow mobile apps have an option 'Force local login in mobile apps' that, if enabled, ensures that mobile app users authenticate via the local user login page even on instances with Single Sign-On (SSO) enabled: Force local login in mobile apps However this option is only effective when using the Now Mobile app if the option is set on both the 'Mobile Agent' and 'Now Mobile' Mobile app configs. See Instructions below on how to get this working, or otherwise consider forcing local login using Deeplinks. Alternative: Use Deeplinks to Force Local Login Mobile deep link structure Note that using a Deeplink will likely override the 'Force local login in mobile apps'ReleaseWhen using the Now Mobile appInstructionsFollow the instructions in Force local login in mobile apps to open the Mobile App Configs list viewOpen the 'Now Mobile' Mobile App Config, and click here on "To edit this record click here". Enable Force Local LoginOpen the 'Mobile Agent' Mobile App Config. Enable Force Local LoginIn the Now Mobile app, if you've already setup the instance tap the 3-dot menu next to its name and 'Remove from List' and 'Remove'In the Now Mobile app, add the instance again. This time you should be redirected to the local login page, and not the SSO IdP login page: