Adobe Cloud integration bringing partial data for some products - Known Error

Adobe Cloud integration bringing partial data for some products Description Observed that though receiving data from Adobe for all the products the Subscription information received for a few products is less as compared to the portal.

Examples: Adobe Systems TARGET Adobe Systems Experience Platform Adobe Systems Analytics. Steps to Reproduce

Depending on the vendor, there could be more than 1 column that uniquely identifies a user subscription. If the entire combination matches, then duplicate otherwise unique.

For example, in the case of Adobe, the user will be counted twice if the email id is the same but it has different product profiles assigned. So it will consume two licenses. This means the user is counted duplicate only if the combination email ID + product profile is the same.

Workaround This problem is currently under review and is targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.