Set SOW (Service Ooperations Workspace) as landing page for ITIL usersIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } How to set SOW as the default landing page for ITIL users, to avoid to get redirected to the Native-UI Dashboard.Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } 1. SOW - Polaris Routing - Check the Role is set to ITIL /sys_ux_applicability.do?sys_id=f47df7d1c3ff3010965e070e9140dd80 2. Property 'glide.login.home' is set to now/nav/ui/home/nav_to.do?uri=sys_properties.do?sys_id=b2520661c61122810109f28b849bc1a63. Home destination rule is active for SOW/nav_to.do?uri=sys_homepage_destination_rule.do?sys_id=6b596e79ed801110f877faea558f694a 4. Enable property glide.ux.user_criteria_enabledIn context of SOW, this will be used to differentiate which variant of landing page ITIL user will be shown when user lands on the sow landing page based on the criteria related to the audience record. 5. Property glide.next_experience.user_selected_landing_page_enabled is set to true. If this file is missing the export and import the attached XML file for this property./nav_to.do?uri=sys_properties.do?sys_id=688fc8dfdbf3111044cdecebd39619a2This property is out-of-the-box, setting the landing page as per user preference, and will override the user criteria. This is one of the internal boolean property that checks if user has their own landing page set from Preference -> Display (introduced from Tokyo with Polaris UI). If this property is set to true, then on login, the system checks for the my_home_navigation_page preference for the user to redirect to. This takes precedence over the Homepage Destination Rule. E.g.:Homepage destination rule for SOW is active, but the ITIL user has set my_home_navigation_page to any other page on instance. With glide.next_experience.user_selected_landing_page_enabled set to true, ITIL user now will be redirected to the page user set from the preference taking precedence over the Homepage Destination Rule.