'Email' object is not available in the 'Condition' field of the inbound action - Known Error

'Email' object is not available in the 'Condition' field of the inbound action Description Email processing is showing the exception of not identifying the email objects 'email' & 'sys_email' in the inbound action 'Condition' field. However it works fine in the script action field of the inbound action.

Steps to Reproduce

1. Create the new Inbound Action 2. Set “Name” of this record 3. Set “Action type” = “Reply Email” 4. Check “Stop processing” 5. Keep “Type” = “New” 6. Set “Execution Order” to 0 7. “Condition” set to “email.subject.indexOf("RE:") === 0” 8. Send new email to the instance with “RE:” in subject 9. Observe in the logs there is a warning statement: com.glide.script.RhinoEcmaError: "email" is not defined. Inbound Email Actions: '[Your inbound action name]' : Line(1) column(0) ==> 1: email.subject.indexOf("RE:") === 0

Workaround Open the affected inbound action record Set “Action type” = “Record Action” Provide the table name in 'Target Table'. Set “Action type” = “Reply Email” Save the inbound action. Go to 'sys_email' record and reprocess the record Observe logs and there will be no warning now as "email is not defined" Related Problem: PRB1705239