CMDB Workspace Unified Map and its Attributes pane does not display CI Names if the Name field label is customisedDescriptionIf the CMDB's 'name' field's display label has been customised, the CMDB Workspace will not show any CI names in the Unified map and its Attributes panel. It just shows the CI's Class name that would normally be displayed under the name.Steps to Reproduce Tested in Vancouver Patch 2, and CMDB Workspace 4.0.2 Edit the label of the cmdb table name field, en language, from "Name" to something else, which is perfectly allowable. e.g. "PRB1704371 Name" (This will update all child/extending table labels too, and so take a while)https://<instance name>.service-now.com/sys_documentation_list.do?sysparm_query=GOTOname%3Dcmdb%5Eelement%3Dname&sysparm_view=Open Unified map in CMDB Workspace https://<instance name>.service-now.com/now/cmdb/home/sub/unifiedmap/params/levels/3Open something from the demo data, e.g. Blackberry Expected behaviour:The Name should appear on all nodes of the map, and attributes panel header. Actual behaviour:It just shows the CI's Class name that would normally be displayed under the name. The workspace gets the CI details from a REST API, and the return json data uses the Label rather than the actual "name" fieldname. That seems to confuse the workspace, which is presumably hard-coded to look for the "Name" label, not the custom label. WorkaroundThis problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available. Setting the name field label back to "Name" would workaround this issue.Related Problem: PRB1704371