Client script to format field label does not work in Agent Workspace - Known Error

Client script to format field label does not work in Agent Workspace Description Client script to format field label[in this case trying to make it bold], does not work in Agent Workspace. Same script works as expected in core UI.

Steps to Reproduce

1. Access any Utah instance and create on-load client script on incident table. 2. Below script can be used to make the field 'number' appear bold. See the attached screenshot ************************************************************************* function onLoad() {

var l = g_form.getLabel('number'); l.style.fontWeight='bold'; } ************************************************************************* 3. Open any incident in core UI, number field label appears bold. 4. Open same incident in Agent Workspace, number field label appears as plain text like other fields

Workaround The g_form.getLabel function in Workspace returns only the text of the field label as a String, not the DOM element containing it (which is what the Desktop UI does (UI16/Polaris). This is by design. We do not support modifying the field label DOM element itself in Mobile, Service Portal, Workspace UIs.