After updating the Now Mobile Intune iOS apps to 16.2, custom mobile theme is broken when the app is opened from the background - Known Error

After updating the Now Mobile Intune iOS apps to 16.2, custom mobile theme is broken when the app is opened from the background Description After updating the Now Mobile Intune iOS apps to 16.2, custom mobile theme is broken when the app is opened from the background

Steps to Reproduce

1. Setup and install Now Mobile Intune iOS 16.2 2. Create a custom mobile theme and configured it for now mobile 3. Log into the instance and confirm the custom theme is visible 4. Kill the app from the background 5. Open the app again from the home screen 6. Observe that the app shows the default green colour theme. The custom theme can only be seen after refreshing the home screen

Workaround Option 1

Doing a pull to refresh on the Home Screen after the app launches should cause the configured theme to be applied

Option 2

Update the App Protection Policy in Intune:

In the Intune Admin Center, navigate to the app protection policy that applies to the app in question. Click on 'Properties' Under 'Data protection', set 'Prevent backups' to 'Allow' Related Problem: PRB1697960