Migrate data between Instance A from Company A to Instance B of Company BInstructionsCustomer support scope on these activities will be very minimal and only towards the functionality aspect. This is an implementation request, and we have limited scope from the Technical Support break-fix objective towards these requests. The best option is to work with your account representatives to involve ServiceNow Professional services for these Implementation requests. OOB Option We have an existing module by which this can be initiated very easily and the documentation Instance Data Replication Restore Option Restore Instance A from Company A to Instance B of Company B Customers can request the backup of a company which can be copied over an instance of another company. For this, we need 2 cases, one for the Source company where the Primary customer contact provides the approval to use their backup ( Data and configurations) and another case for the Target company where their Primary customer contact will provide the backup to be restored over ( Data and configurations).We will be doing this internally from the backend and any cross-data references and security aspects including sensitive data are to be considered and we do not have a way to exclude this information during the restore process as this is an automated Backup restore. We will only proceed after getting approvals from both parties on their respective cases. Plugins and Store applications if it is restored from Company A to Company BIf the Source company have plugins/products purchased, these will be restored over to the target company in "ACTIVE" status and please work with your account reps on the licensing questions. Plugins once installed cannot be uninstalled and it will remain active as plugins are configuration files that will be copied over with this Restore. Uninstall a ServiceNow pluginPlugins Visibility / Activation / Licensing Manual Migration Migration of configuration Configurations can be transferred from one instance to another in Update-sets. Migration of Custom Scoped app Apps that are in installed status will be transferred over as "Installed". If you were using APPREPO for publishing and installing the custom app it would not be possible if the instances were moved to a different company. The scope of these apps is uniquely identified as "x_appcreatorcode-** and this appcreatorcode is unique to the company unless the instance is linked to the owner of appcreatorcode organization, the publish option will not be available and published app updates will not be available for installation and appcreatorcode is different. You can refer to more info in a different context "How to move Custom Scoped Applications between instances" Migration of dataData can be downloaded as XML/Excel/CSV and transferred over to the target instance using Import functionalities.These are not easy and very complex where the reference data, sys_attachment, sys_audit and other related data should also be transferred, and it will have interdependencies and should be tried and tested on SUBPROD instances before applying this on PROD. failing to transfer this will have orphan data which should be fixed by finding and exporting other dependent data.There can be Export restrictions(count of records and size) and the data should be exported in smaller chunks.More details on Exporting data You also must consider the Fields of a table in both instances. Store apps/Custom apps and Plugins are configurations and this can add columns/fields to the table which you are trying to migrate the data from. If the target instance doesn't have these fields, the data will not be imported. Hence make sure the Plugins/Apps/Custom Applications are the same on both instances and have a plan outlined to remediate the missing configuration/Fields between both instances.