Expandable section in KB articles are not being displayed when viewed in the AI Search Assist widget. - Known Error

Expandable section in KB articles are not being displayed when viewed in the AI Search Assist widget. Description Expandable section in KB articles are not being displayed when viewed in the AI Search Assist widget.

Steps to Reproduce

1. Import attached KB into your instance. 2. Navigate to 3. In the Please describe you issue below field enter the following:- FAQ - 4. Click on the FAQs - time off accruals and balance in workday Article.

Expected behavior Expand/Collapse sections showuld be visible.

Actual behavior Sections are not displayed.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.