ServiceNow User Agent StringDetailsThe User-Agent string used in the HTTP User-Agent request header for outgoing HTTP(S) requests from a ServiceNow instance is: ServiceNow/1.0 Example Changing the User-Agent String The ServiceNow user-agent string can be overridden by creating the System Property glide.http.user.agent as type String, and setting the value.Additional InformationThe User-Agent string was set to ServiceNow/1.0 from the Tokyo release onwards. Pre-Tokyo releases had a different default User-Agent string: jakarta commons-httpclient/3.1 Documentation reference: RESTMessageV2 - Scoped, Global