Customers who have 'com.sn_sam_saas' plugin and not 'com.sn_sam_saas_int' get a reconciliation failure in Utah - Known Error

Customers who have 'com.sn_sam_saas' plugin and not 'com.sn_sam_saas_int' get a reconciliation failure in Utah Description A 'sn_sam_saas_int' plugin script include, SAMSaasConstants, is referenced in code that customers with the 'sn_sam_saas' plugin are entering. This is causing a reconciliation error for customer with only 'sn_sam_saas' and not sn_sam_saas_int'.

Steps to Reproduce

Code flow:

- ReconciliationEngine.createReconResultRecord() calls SampReconProgressUtil.initialize() - SampReconProgressUtil.getTotalLicensable() only checks 'com.sn_sam_saas' plugin before calling SampReconProgressUtil.getTotalLicensableConsumptions() - However, the 'com.sn_sam_saas_int' script include SAMSaasConstants is used in getTotalLicensableConsumptions()

We should check for the 'com.sn_sam_saas_int' plugin before entering this code. Customers who have sn_sam_saas and not sn_sam_saas_int will enter that code and face an error due to the missing script include.

Workaround The fix is available in Washington DC, so please upgrade if possible. If an upgrade is not possible, please install the 'com.sn_sam_saas_int' plugin as a workaround. This should load the missing SAMSaasConstants script include used in the reconciliation code.