The g_form.addErrorMessage() is adding '%20' to links on Service Portal - Known Error

The g_form.addErrorMessage() is adding '%20' to links on Service Portal Description Issue Description: The g_form.addErrorMessage() is adding '%20' to links on Service Portal

Steps to Reproduce

1. Acitvate the OOB Catalog Item "Sample Item" and set the Category to "Can We Help You?". 2. Create an onChange Catalog Client Script on the variable "reference" and add the following scripts. g_form.addErrorMessage("Please contact the testsnc error team for additional details."); 3. Go to Service Portal. 4. Open the Catalog Item "Sample Item". 5. Change the value of "Reference to sys_user". 6. Right-click on the popup error message "testsnc error" and select "Open Link in New Tab"

Expected behavior It should show "mailto:testsnc_info@gmail.com" in the new Tab address.

Actual behavior It shows "mailto:%20testsnc_error@gmail.com" in the new Tab address.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.