In Configurable workspace, Email Related List for cases is not displaying correct columns for child-domain as compare to parent domain - Known Error

In Configurable workspace, Email Related List for cases is not displaying correct columns for child-domain as compare to parent domain Description Issue Description: In Configurable workspace, Email Related List for cases is not displaying correct columns for child-domain as compare to parent domain In Global domain , the columns for Email related list are 'Subject', 'Recipients' and 'Created' When we switch to any child domain 'Blind copied' , 'Body' , 'Body text' , 'Checkpoint', etc These are no configured in the workspace view list.

Steps to Reproduce

Instance should be on Utah Patch 5 Instance should be Domain Separated

1. Login to the Domain Separated instance : Utah Patch 5 2. Select Global domain 3. Go to configurable workspace and select any case record 4. Select Email related list and check the columns 5. Switch the domain to child domain 6. Go to configurable workspace and select any case record 7. Select Email related list and check the columns 8. The columns are different and show 'Blind copied' , 'Body' , 'Body text' , 'Checkpoint', etc

Expected behavior As the list view is not customised, the related list view should be same as parent domain

Actual behavior The columns in the Email related list are different for parent and child domains

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.