Service mapping for google cloud load balancer not workingIssue Try creating Application Services using various ways like Application entry point/url , IP address of google cloud load balancer however, getting error like "Service Mapping triggered the horizontal discovery to find the host <ip of google cloud lb>, because this host was not in the CMDB. The horizontal discovery failed. No credential found for type [BASIC_AUTH] Port 443 is open, but the host is unreachable with status code 400: Bad RequestCheck connectivity from the MID server to the host."CauseCurrently ServiceNow does not have below capabilities;1. To discover GCP Backend Services Load Balancers(TCP/UDP) using http patterns2. To populate IP address in Load Balancers3. Discovering Load Balancer Tags Service Mapping searches the CMDB for a CI with an IP address that matches the IP address of the target endpoint.- If the matching class is Load Balancer Service, Service Mapping retrieves the host from the Load Balancer reference field.- Service Mapping verifies that the load balancer operational status is set to "Operational".- If a load balancer meets all these requirements, Service Mapping adds it to the list of candidate hosts.- Service Mapping uses a load balancer which answers requirements as the host for the discovery task.- Currently for google load balancer, we do not discover IP address and the port details, due to which we are not able to identify the host.- OOB during GCP discovery, we collect the following details:Related CI: Load Balancer Services [cmdb_ci_lb_service]name: Name of the load balancer service.object_id: Unique identifier, allocated by Google Cloud for this resource.service_type: Service type.One of:User interface (HTTP/TCP/UDP LB)Backend (HTTP LB only).port Listeners protocol port number (Backend).front_end_port Listeners protocol port number (Frontend).listener_protocol Listeners protocol.ResolutionFor the above functionality to be made available OOB, we requested you to raise an enhancement request using the Idea Portal. The Idea Portal is the place on Community where ServiceNow users can view, vote on, and submit ServiceNow product enhancement requests as Ideas. Our goal is to make sure you are heard, the best ideas are identified by the Community, and you get feedback on those ideas from ServiceNow product management. Idea status changes are sent via email notifications to anyone who Posts, Votes or Comments on an Idea.Idea Management for customer enhancement requestshttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755878 Following workaround may not fulfil complete requirement of service map but you can try these methods; - As a workaround, other available options to create an application service.- Create a manual/dynamic service using the Load balancer CI, For more details please refer to the documentation:Populate an application service using the Dynamic Service methodhttps://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/task/populate-app-service-dynamic-service.htmlPopulate an application service using the Manual methodhttps://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/task/populate-app-service-manual.html- Create an application servicehttps://docs.servicenow.com/bundle/utafuh-servicenow-platform/page/product/service-mapping/task/create-it-services.html