<h2>Quick links configuration</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Quick links configuration" /><meta name="abstract" content="Quick links are a way to quickly access internal and external resources related to specific departments within your organization. You can create quick links, associate quick links to topics, and restrict access to quick links." /><meta name="description" content="Quick links are a way to quickly access internal and external resources related to specific departments within your organization. You can create quick links, associate quick links to topics, and restrict access to quick links." /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/configure-ec-portal.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-service-management/concept/employee-service-management-overview.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/employee-center-landing-page.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/setup-emp-center.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/task/portal-config.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/emp-center-topic-inst-options.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/curated-exp-config.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/adv-portal-navigation-overview.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/task/zoom-ec-create-app.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/action-group-framework.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/employee-center-to-dos-page-configuration.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/configurable-filters-experience-employee.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/employee-center-requests-page-configuration.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/personalized-answers-on-employee-center.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/rfy-ec.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/my-activity-config.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/app-launcher-usability.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/web-application-employee-about.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/employee-center-chat-configuration.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/concept/emp-center-footer-config.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/task/create-quick-links.html" /><meta name="DC.relation" scheme="URI" content="../../../product/employee-center/task/create-external-links.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2023-08-03" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="emp-center-quick-link-config" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Quick links configuration</title></head><body id="emp-center-quick-link-config"> <div class="breadcrumb"><a class="link" href="../../../product/employee-service-management/concept/employee-service-management-overview.html" title="Enhance employee experience with seamless digital workflows through ServiceNow Employee Service Management.">Employee Service Management</a> > <a class="link" href="../../../product/employee-center/concept/employee-center-landing-page.html" title="ServiceNow Employee Center portal is a standard multi-department, dynamic portal for service delivery, and employee engagement.">Employee Center</a> > <a class="link" href="../../../product/employee-center/concept/setup-emp-center.html" title="Set up and configure the Employee Center to provide an employee-centric and multi-department service delivery experience.">Setting up Employee Center</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Quick links configuration</h1> <div class="body conbody"><p class="shortdesc">Quick links are a way to quickly access internal and external resources related to specific departments within your organization. You can create quick links, associate quick links to topics, and restrict access to quick links.</p> </div> <div class="related-links"> <ul class="ullinks"><li class="link ulchildlink"><strong><a href="../../../product/employee-center/task/create-quick-links.html">Create a quick link</a></strong><br /> You can create quick links using the quick links module in the <span class="ph">Employee Center</span> for accessing internal and external resources, such as knowledge bases, catalog items, pages, and links.</li><li class="link ulchildlink"><strong><a href="../../../product/employee-center/task/create-external-links.html">Create an external link</a></strong><br /> Create external links to access external resources and content. When creating a quick link, you can select an external link as the content type to display in a topic.</li></ul> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../product/employee-center/concept/configure-ec-portal.html" title="Customise and configure the Employee Center portal to help employees self serve and raise requests.">Configure your Employee Center portal</a></div> </div> <div class="linklist relinfo relconcepts"><strong>Related concepts</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../../../product/employee-center/concept/emp-center-topic-inst-options.html" title="You can configure the widget instance options to control how data is displayed within the widget.">Modify Employee Center widgets</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/curated-exp-config.html">../../../product/employee-center/concept/curated-exp-config.html</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/adv-portal-navigation-overview.html" title="Advanced Portal Navigation (APN) helps you design and configure an intuitive navigation for better information architecture and topic discovery. You can manage the topics and service portal menu items based on employee needs. Use the enhanced navigation experience that helps you with better content discovery.">Advanced Portal Navigation</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/action-group-framework.html" title="The action framework includes some frequently used action items for quick access. You can use several default actions and create custom actions.">Action framework</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/employee-center-to-dos-page-configuration.html" title="Configure the tasks page for employees to view and complete all their tasks on a single page. You can configure the page by applying filters to show user approvals, content tasks, and more.">Employee tasks page</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/configurable-filters-experience-employee.html" title="Enable the employee to use filters, filter groups, and categories to easily filter, discover, and fulfill the tasks in a few clicks.">Configurable task filters</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/employee-center-requests-page-configuration.html" title="The requests page is where employees can view all their requests on a single page in the Employee Center. You can configure the requests page by applying filters to show a user's service catalog requests, IT incidents, HR cases, and more.">Employee requests page</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/personalized-answers-on-employee-center.html" title="Get personalized Answers about your leave balance within the ServiceNow system or with an integrated third-party application.">Personalized Answers on Employee Center</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/rfy-ec.html" title="Recommended for you displays catalog items and knowledge articles, enabling you to view information that is most relevant to you.">Recommended for you</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/my-activity-config.html" title="The My active items widget displays all user activity that requires your input or review.">My active items widget configuration</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/app-launcher-usability.html" title="A cross-channel favorites provides quick access to the content the employees use frequently and offers extensibility for BUs.">Cross-channel favorites</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/web-application-employee-about.html" title="App Launcher enables you to provide employees one-click access to all of their web business applications from Employee Center.">App Launcher</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/employee-center-chat-configuration.html" title="As an employee, you can chat directly and in real time with support agents through the Employee Center. When you initiate a chat and select a conversation topic, you are routed to the appropriate chat queue and connected to a support agent.">Employee live chat overview</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/concept/emp-center-footer-config.html" title="Employee Center and Employee Center Pro include a footer by default, which you can configure.">Footer configuration</a></li></ul></div> <div class="linklist relinfo reltasks"><strong>Related tasks</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../../../product/employee-center/task/portal-config.html" title="Configure the default Employee Center portal to incorporate specific widget experiences into your home page.">Portal configuration</a></li><li class="linklist"><a class="link" href="../../../product/employee-center/task/zoom-ec-create-app.html" title="Integrate Employee Center with a Zoom account for your organization employees so they can use Employee Center capabilities from within the Zoom client application.">Make Employee Center capabilities available in Zoom</a></li></ul></div> </div></body></html></div>