Activate Lifecycle Events

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You can activate Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

Role required: admin

Human Resources Scoped App: Lifecycle Events enables you to easily configure digital workflows to manage employee lifecycle events through a single service delivery platform.

It activates these related plugins if they are not already active. Table 1. Plugins for Human Resources Scoped App: Lifecycle Events Plugin Description Human Resources Scoped App: Core [com.sn_hr_core]

Provides core HR features. Employee Center

[com.sn_hr_service_portal]

Provides Employee Center .

Using Agent Workspace with Lifecycle Events

To use Agent Workspace with Lifecycle Events, you must activate:

Human Resources Scoped App: Workspace [com.sn_hr_agent_workspace] plugin

Using Playbook with Lifecycle Events

To use Agent Workspace and Playbook with Lifecycle Events, you must request the Playbook plugin from the ServiceNow Store . Note: For more information on requesting a ServiceNow Store plugin, see Install a ServiceNow Store application .

Navigate to All > System Applications > All Available Applications > All . Find the plugin using the filter criteria and search bar. You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

Select Install , and then in the Activate Plugin dialog box, select Activate . Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for . You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application .

Components installed with Lifecycle Events Several types of components install with the activation of the Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events] plugin, including tables and user roles. Lifecycle event script includes and APIs Script includes call workflows within Lifecycle Events. Lifecycle Events workflows The HR Activity Set Launcher workflow drives the entire lifecycle event process. Associated workflows drive each of the activity sets within a lifecycle event.

Parent Topic: Lifecycle Events