<h2>Available patches and hotfixes</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="reference" /><meta name="DC.title" content="Available patches and hotfixes" /><meta name="abstract" content="The Vancouver family includes patches and hotfixes." /><meta name="description" content="The Vancouver family includes patches and hotfixes." /><meta name="DC.relation" scheme="URI" content="../release-notes/concept/rn-learn-landing-page.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/family-release-notes.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-9-hf-2.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-8-hf-3-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-8-hf-2.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-8-hf-1-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-6-hf-1-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-5-hf-1-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-3-hf-4-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-3-hf-3-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-3-hf-2-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-3-hf-1-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-2-hf-3-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-2-hf-2-PO.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-2.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-1-hf-1.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-1.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-patch-0-hf-2.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-security-notables.html" /><meta name="DC.relation" scheme="URI" content="../release-notes/quality/vancouver-all-other-fixes.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-02-02" /><meta name="DC.date.modified" content="2024-07-03" /><meta name="mini-toc" content="yes" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="available-versions" /><link rel="stylesheet" type="text/css" href="../CSS/commonltr.css" /><title>Available patches and hotfixes</title></head><body id="available-versions"> <div class="breadcrumb"><a class="link" href="../release-notes/family-release-notes.html" title="The ServiceNow Vancouver release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.">Vancouver release notes</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Available patches and hotfixes</h1> <div class="body refbody"><p class="shortdesc">The <span class="ph">Vancouver</span> family includes patches and hotfixes.</p> <div class="section" id="available-versions__section_w1n_1h3_v1b"> <div class="p" id="available-versions__p_ck4_l43_yt"><div class="note important"><span class="importanttitle">Important:</span> For more information about how to upgrade an instance, see <a class="xref" href="upgrades/reference/upgrade.html" title="The upgrade process moves your instance to a new ServiceNow release version. Understand the difference between upgrading and patching, release definitions, rollback and backup options, and how to test your non-production and production instance upgrades.">ServiceNow upgrades</a>.</div> </div> <p class="p" id="available-versions__p_download-version">For more information about the release cycle, see the <a class="xref" href="https://support.servicenow.com/kb_view.do?sysparm_article=KB0547244" target="_blank" rel="noopener noreferrer">ServiceNow Release Cycle</a>.</p> <div class="p"><div class="note" id="available-versions__FedRAMP"><span class="notetitle">Note:</span> This <span class="ph">Now Platform</span> major family release is now available in <span class="ph">ServiceNow</span>'s Regulated Market environments. For more information about services available in isolated environments, see <a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854&_ga=2.238511747.200430442.1684856845-2052949275.1611611591" target="_blank" rel="noopener noreferrer">KB0743854</a>.</div> </div> </div> <div class="section" id="available-versions__QPPTargets"><h2 class="title sectiontitle">Q2 2024 Patching Program Targets</h2> <p class="p">Targets are subject to change prior to patching. Target versions change only if absolutely necessary.</p> <div class="p"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="available-versions__QPPTable" class="table" frame="border" border="1" rules="all"><colgroup><col style="width:21.05263157894737%" /><col style="width:52.63157894736842%" /><col style="width:26.31578947368421%" /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d22137e101">Releases</th><th class="entry cellrowborder" style="vertical-align:top;" id="d22137e104">Patch target option</th><th class="entry cellrowborder" style="vertical-align:top;" id="d22137e107">Release notes</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e101 ">Washington DC</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e104 "><a class="xref" href="https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/quality/washingtondc-patch-4-hf-1.html" target="_blank" rel="noopener noreferrer">Washington DC Patch 4 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e107 "><a class="xref" href="https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/available-versions.html" target="_blank" rel="noopener noreferrer">Washington DC</a></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e101 ">Vancouver</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e104 "><a class="xref" href="https://docs.servicenow.com/bundle/vancouver-release-notes/page/release-notes/quality/vancouver-patch-9-hf-2.html" target="_blank" rel="noopener noreferrer">Vancouver Patch 9 Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e107 "><a class="xref" href="https://docs.servicenow.com/bundle/vancouver-release-notes/page/release-notes/available-versions.html" target="_blank" rel="noopener noreferrer">Vancouver</a></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e101 ">Utah</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e104 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645924" target="_blank" rel="noopener noreferrer">Utah Patch 10b Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e107 "><a class="xref" href="https://docs.servicenow.com/bundle/utah-release-notes/page/release-notes/available-versions.html" target="_blank" rel="noopener noreferrer">Utah</a></td></tr></tbody></table> </div> </div> </div> <div class="section"><h2 class="title sectiontitle">Available versions</h2> <p class="p">To view security patch and security hotfix release notes, log into <a class="xref" href="http://support.servicenow.com/" target="_blank" rel="noopener noreferrer">support.servicenow.com</a> (formerly HI).</p> <div class="p"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="available-versions__AvailableVersions" class="table" frame="border" border="1" rules="all"><colgroup><col style="width:43.74999999999999%" /><col style="width:18.749999999999996%" /><col style="width:18.749999999999996%" /><col style="width:18.749999999999996%" /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d22137e196">Release version</th><th class="entry cellrowborder" style="vertical-align:top;" id="d22137e199">Release type</th><th class="entry cellrowborder" style="vertical-align:top;" id="d22137e202">Released on</th><th class="entry cellrowborder" style="vertical-align:top;" id="d22137e205">Availability</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "> <p class="p"><a class="xref" href="quality/vancouver-patch-9-hf-2.html" title="The Vancouver Patch 9 Hotfix 2 release contains fixes to these problems.">Vancouver Patch 9 Hotfix 2</a></p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/06/18</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Available</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645928" target="_blank" rel="noopener noreferrer">Vancouver Patch 9 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/06/05</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645638" target="_blank" rel="noopener noreferrer">Vancouver Patch 8 Hotfix 4</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/06/06</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-8-hf-3-PO.html" title="The Vancouver Patch 8 Hotfix 3 release contains fixes to these problems.">Vancouver Patch 8 Hotfix 3</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/05/01</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639296" target="_blank" rel="noopener noreferrer">Vancouver Patch 8 Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/04/15</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-8-hf-1-PO.html" title="The Vancouver Patch 8 Hotfix 1 release contains fixes to these problems.">Vancouver Patch 8 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/04/04</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-7-hf-4-PO.html" title="The Vancouver Patch 7 Hotfix 4 release contains fixes to these problems.">Vancouver Patch 7 Hotfix 4</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/06/14</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645460" target="_blank" rel="noopener noreferrer">Vancouver Patch 7 Hotfix 3b</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/05/30</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-7-hf-3a-PO.html" title="The Vancouver Patch 7 Hotfix 3a release contains fixes to these problems.">Vancouver Patch 7 Hotfix 3a</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/04/22</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1642183" target="_blank" rel="noopener noreferrer">Vancouver Patch 7 Hotfix 2b</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Security patch</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/05/14</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639291" target="_blank" rel="noopener noreferrer">Vancouver Patch 7 Hotfix 2a</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/04/15</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-7-hf-2-PO.html" title="The Vancouver Patch 7 Hotfix 2 release contains fixes to these problems.">Vancouver Patch 7 Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/04/09</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1638284" target="_blank" rel="noopener noreferrer">Vancouver Patch 7 Hotfix 1a</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Security patch</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/04/02</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-7-hf-1.html" title="The Vancouver Patch 7 Hotfix 1 release contains fixes to this problem.">Vancouver Patch 7 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/03/13</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646422" target="_blank" rel="noopener noreferrer">Vancouver Patch 6 Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/06/14</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-6-hf-1-PO.html" title="The Vancouver Patch 6 Hotfix 1 release contains fixes to these problems.">Vancouver Patch 6 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/04/01</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-5-hf-1-PO.html" title="The Vancouver Patch 5 Hotfix 1 release contains fixes to these problems.">Vancouver Patch 5 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/02/29</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1640616" target="_blank" rel="noopener noreferrer">Vancouver Patch 4 Hotfix 2b</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/03/26</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1629886" target="_blank" rel="noopener noreferrer">Vancouver Patch 4 Hotfix 1b</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Security patch</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/02/13</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1586696" target="_blank" rel="noopener noreferrer">Vancouver Patch 4 Hotfix 1a</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Security patch</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2024/01/16</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1576613" target="_blank" rel="noopener noreferrer">Vancouver Patch 4 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/12/13</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-3-hf-4-PO.html" title="The Vancouver Patch 3 Hotfix 4 release contains fixes to these problems.">Vancouver Patch 3 Hotfix 4</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/12/20</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-3-hf-3-PO.html" title="The Vancouver Patch 3 Hotfix 3 release contains fixes to these problems.">Vancouver Patch 3 Hotfix 3</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/11/22</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-3-hf-2-PO.html" title="The Vancouver Patch 3 Hotfix 2 release contains fixes to these problems.">Vancouver Patch 3 Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/11/09</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-3-hf-1-PO.html" title="The Vancouver Patch 3 Hotfix 1 release contains fixes to these problems.">Vancouver Patch 3 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/10/30</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-2-hf-3-PO.html" title="The Vancouver Patch 2 Hotfix 3 release contains fixes to these problems.">Vancouver Patch 2 Hotfix 3</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/11/21</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-2-hf-2-PO.html" title="The Vancouver Patch 2 Hotfix 2 release contains fixes to these problems.">Vancouver Patch 2 Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/11/08</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1571519" target="_blank" rel="noopener noreferrer">Vancouver Patch 2 Hotfix 1a</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Security patch</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/11/15</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1541820" target="_blank" rel="noopener noreferrer">Vancouver Patch 2 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/10/10</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><p class="p"><a class="xref" href="quality/vancouver-patch-2.html" title="The Vancouver Patch 2 release contains important problem fixes.">Vancouver Patch 2</a></p> <p class="p"><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1526581" target="_blank" rel="noopener noreferrer">Vancouver Patch 2 security fixes</a></p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><p class="p"><span class="ph">Patch</span></p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/09/29</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-1-hf-1.html" title="The Vancouver Patch 1 Hotfix 1 release contains fixes to these problems.">Vancouver Patch 1 Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><p class="p"><span class="ph">Hotfix</span></p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/09/22</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><p class="p"><a class="xref" href="quality/vancouver-patch-1.html" title="The Vancouver Patch 1 release contains important problem fixes.">Vancouver Patch 1</a></p> <p class="p"><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1516548" target="_blank" rel="noopener noreferrer">Vancouver Patch 1 security fixes</a></p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><p class="p"><span class="ph">Patch</span></p> <p class="p">General Availability</p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/09/20</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="quality/vancouver-patch-0-hf-2.html" title="The Vancouver EA Hotfix 2 release contains fixes to these problems.">Vancouver EA Hotfix 2</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/08/30</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1502137" target="_blank" rel="noopener noreferrer">Vancouver EA Hotfix 1</a></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><span class="ph">Hotfix</span></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/08/15</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e196 "><p class="p"><a class="xref" href="quality/vancouver-security-notables.html" title="The Vancouver release contains important problem fixes.">Vancouver security and notable fixes</a></p> <p class="p"><a class="xref" href="quality/vancouver-all-other-fixes.html" title="The Vancouver release contains important problem fixes.">All other Vancouver fixes</a></p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e199 "><p class="p"><span class="ph">Feature</span></p> <p class="p">Early Availability</p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e202 ">2023/08/03</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d22137e205 "><span class="ph">Unavailable</span></td></tr></tbody></table> </div> </div> <ul class="ul"><li class="li"><span class="ph">Available</span>: Any user can upgrade to the version. "Available" versions will appear on the <a class="xref" href="https://community.servicenow.com/community/product-launch/instance-upgrade/blog/2015/07/20/manage-your-upgrades-with-the-instance-upgrade-management-dashboard" target="_blank" rel="noopener noreferrer">Instance Upgrade Management Dashboard</a>.<p class="p"><span class="ph"> <span class="ph">ServiceNow</span> Patching Program targets <span class="ph">and patches </span>are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.</span></p> </li><li class="li"><span class="ph">Available by request</span>: <a class="xref" href="http://www.servicenow.com/support/contact-support.html" target="_blank" rel="noopener noreferrer">Contact <span class="ph">Customer Service and Support</span></a> for approval to upgrade to the version.</li><li class="li"><span class="ph">Unavailable</span>: The release version is not available.</li></ul> </div> <div class="section"><h2 class="title sectiontitle"><span class="ph">MetricBase</span> releases</h2> <p class="p">For the latest <span class="ph">MetricBase</span> on-premise release notes, refer to <a class="xref" href="https://support.servicenow.com/kb_view.do?sysparm_article=KB0748185" target="_blank" rel="noopener noreferrer">KB0748185</a>.</p> </div> <div class="section"><h2 class="title sectiontitle">Ancillary software releases</h2> <p class="p">For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see <a class="xref" href="https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html" target="_blank" rel="noopener noreferrer">ServiceNow Store release notes</a>.</p> </div> </div> <div class="related-links"> <ul class="ullinks"><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-9-hf-2.html">Vancouver Patch 9 Hotfix 2</a></strong><br /> The <span class="ph">Vancouver</span> Patch 9 Hotfix 2 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-8-hf-3-PO.html">Vancouver Patch 8 Hotfix 3</a></strong><br /> The <span class="ph">Vancouver</span> Patch 8 Hotfix 3 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-8-hf-2.html">Vancouver Patch 8 Hotfix 2 security fixes</a></strong><br /> The <span class="ph">Vancouver</span> Patch 8 release contains the following security fixes.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-8-hf-1-PO.html">Vancouver Patch 8 Hotfix 1</a></strong><br /> The <span class="ph">Vancouver</span> Patch 8 Hotfix 1 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-6-hf-1-PO.html">Vancouver Patch 6 Hotfix 1</a></strong><br /> The <span class="ph">Vancouver</span> Patch 6 Hotfix 1 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-5-hf-1-PO.html">Vancouver Patch 5 Hotfix 1</a></strong><br /> The <span class="ph">Vancouver</span> Patch 5 Hotfix 1 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-3-hf-4-PO.html">Vancouver Patch 3 Hotfix 4</a></strong><br /> The <span class="ph">Vancouver</span> Patch 3 Hotfix 4 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-3-hf-3-PO.html">Vancouver Patch 3 Hotfix 3</a></strong><br /> The <span class="ph">Vancouver</span> Patch 3 Hotfix 3 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-3-hf-2-PO.html">Vancouver Patch 3 Hotfix 2</a></strong><br /> The <span class="ph">Vancouver</span> Patch 3 Hotfix 2 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-3-hf-1-PO.html">Vancouver Patch 3 Hotfix 1</a></strong><br /> The <span class="ph">Vancouver</span> Patch 3 Hotfix 1 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-2-hf-3-PO.html">Vancouver Patch 2 Hotfix 3</a></strong><br /> The <span class="ph">Vancouver</span> Patch 2 Hotfix 3 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-2-hf-2-PO.html">Vancouver Patch 2 Hotfix 2</a></strong><br /> The <span class="ph">Vancouver</span> Patch 2 Hotfix 2 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-2.html">Vancouver Patch 2</a></strong><br /> The <span class="ph">Vancouver</span> Patch 2 release contains important problem fixes.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-1-hf-1.html">Vancouver Patch 1 Hotfix 1</a></strong><br /> The <span class="ph">Vancouver</span> Patch 1 Hotfix 1 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-1.html">Vancouver Patch 1</a></strong><br /> The <span class="ph">Vancouver</span> Patch 1 release contains important problem fixes.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-patch-0-hf-2.html">Vancouver EA Hotfix 2</a></strong><br /> The <span class="ph">Vancouver</span> EA Hotfix 2 release contains fixes to these problems.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-security-notables.html">Vancouver security and notable fixes</a></strong><br /> The <span class="ph">Vancouver</span> release contains important problem fixes.</li><li class="link ulchildlink"><strong><a href="../release-notes/quality/vancouver-all-other-fixes.html">All other Vancouver fixes</a></strong><br /> The <span class="ph">Vancouver</span> release contains important problem fixes.</li></ul> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../release-notes/concept/rn-learn-landing-page.html" title="The Vancouver release includes new features and improvements built on the Now Platform.">Learn about the Vancouver release</a></div> </div> </div></body></html></div>