<h2>Vancouver release notes</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Vancouver release notes" /><meta name="abstract" content="The ServiceNow Vancouver release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance." /><meta name="description" content="The ServiceNow Vancouver release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-02-02" /><meta name="DC.date.modified" content="2024-07-12" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="family-release-notes" /><link rel="stylesheet" type="text/css" href="../CSS/commonltr.css" /><title>Vancouver release notes</title></head><body class="overview" id="family-release-notes"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph"><span class="ph">Vancouver</span> release notes</span></h1> <div class="body conbody"><p class="shortdesc">The <span class="ph">ServiceNow®</span> <span class="ph">Vancouver</span> release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.</p> <div class="section" id="family-release-notes__section_zzb_g2w_smb"><h2 class="title sectiontitle"><span class="ph">Vancouver</span> highlights</h2> <p class="p"><img class="image" id="family-release-notes__image_ywf_fdj_tyb" src="image/release-highlights-vancouver.png" alt="Vancouver release highlights are clinical device management, employee growth and development through career hub, and accounts payable operations." /></p> </div> <div class="section" id="family-release-notes__section_hkk_zmd_tmb"><h2 class="title sectiontitle">Path to successful upgrades</h2> <p class="p">Upgrading your instance involves planning, testing, and validation. The release notes guide you through completing all of the phases and tasks for a successful upgrade.</p> <div class="p"><div class="fig fignone" id="family-release-notes__fig_jz2_1nd_tmb"> <img class="image" id="family-release-notes__image_kz2_1nd_tmb" width="750" src="image/path-to-successful-upgrades-light-green.png" alt="Seven steps for a successful upgrade" /> </div> </div> </div> <div class="section" id="family-release-notes__section_hzr_1nd_tmb"><h2 class="title sectiontitle">Start your upgrade journey</h2> <p class="p">To use the release notes in your upgrade process, choose the upgrade phase that you're ready to start with. It's recommended you complete the phases in the order listed. For a guide to the redesigned release notes experience, see <a class="xref" href="concept/rn-getting-started-landing-page.html" title="Learn how to navigate the redesigned release notes and find the information you're looking for.">Using the release notes</a>.</p> <div class="p"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="family-release-notes__table_fxj_bnd_tmb" class="table nav-card" frame="void" border="1" rules="all"><colgroup><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /></colgroup><tbody class="tbody"><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="concept/rn-learn-landing-page.html" title="The Vancouver release includes new features and improvements built on the Now Platform."><span class="ph nav-card-title">Learn about <span class="ph">Vancouver</span> </span> <img class="image" id="family-release-notes__image_txk_1sw_smb" src="image/learn.png" alt="icon for the tile Learn about Vancouver" /> <span class="ph">Find out what's new and changed in <span class="ph">Vancouver</span> </span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="concept/rn-prepare-landing-page.html" title="Before each upgrade, refresh your memory on general upgrade information, learn which important pre- and post- upgrade tasks apply to your upgrade, and learn how to use ServiceNow products and tools to make your experience easier."><span class="ph nav-card-title">Prepare your upgrade</span> <img class="image" id="family-release-notes__image_uxk_1sw_smb" src="image/prepare.png" alt="icon for the tile Prepare your upgrade" /> <span class="ph">Choose the target version and prepare for your upgrade</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="upgrades/concept/upgrades-overview.html" title="Upgrading and patching your instance requires planning, testing, and validation. To ensure a safe and effective upgrade, read the release notes, create upgrade plans, and test your upgrade on non-production instances before upgrading your production instance."><span class="ph nav-card-title">Upgrade to <span class="ph">Vancouver</span> </span> <img class="image" id="family-release-notes__image_vxk_1sw_smb" src="image/upgrade.png" alt="icon for the tile Upgrade to Vancouver" /> <span class="ph">Review the process and upgrade your instance</span></a></p> </td></tr></tbody></table> </div> </div> </div> <div class="section" id="family-release-notes__section_zbw_bnd_tmb"><h2 class="title sectiontitle">Release timeline</h2> <p class="p">New <span class="ph">Vancouver</span> release versions are released throughout the year. Here are the current dates for <span class="ph">Vancouver</span> patch and security patch releases. To view a full list of <span class="ph">Vancouver</span> release versions, refer to <a class="xref" href="available-versions.html" title="The Vancouver family includes patches and hotfixes.">Available patches and hotfixes</a>. Future release dates are subject to change.</p> <div class="p"><div class="fig fignone"> </div> </div> <div class="p"><div class="fig fignone" id="family-release-notes__fig_urq_zqg_xyb"> <img class="image" id="family-release-notes__image_vrq_zqg_xyb" width="750" src="image/release-timeline-vancouver-legacy.png" alt="Vancouver release timeline for the year of 2023" /> </div> </div> </div> <div class="section" id="family-release-notes__section_cym_4nd_tmb"><h2 class="title sectiontitle">Maximize your release notes value</h2> <p class="p">Learn how to navigate the redesigned release notes and find the information you’re looking for. Use new release notes tools to improve your upgrade experience.</p> <p class="p"><span>How to use release notes</span> </p> </div> <div class="section" id="family-release-notes__section_hx4_pnd_tmb"><h2 class="title sectiontitle">Release notes tools</h2> <p class="p">We've created some tools to help you review the release notes and upgrade more quickly and efficiently. For more information, see <a class="xref" href="concept/rn-features-overview.html" title="Enhance your upgrade experience with configurable release notes that fit your unique upgrade scenario. Assemble product information, fixes included in your targeted release version, and upgrade tasks to streamline your upgrade preparation, even when you skip a family release.">Build your own release notes</a>.</p> <div class="p"><dl class="dl"> <dt class="dt dlterm">Release notes summaries</dt> <dd class="dd"><p class="p">If you're interested in a specific set of release notes information, we've displayed release notes for all products by category. For example, you can read about the browser requirements for all <span class="ph">Vancouver</span> products, all on one page.</p> </dd> <dt class="dt dlterm">Personalized PRB release notes</dt> <dd class="dd"><p class="p">Generate a cumulative list of all the problems that are fixed in an upgrade from your current release version to any available target version.</p> </dd> <dt class="dt dlterm">Combined product release notes for cross-family upgrades</dt> <dd class="dd"><p class="p">View all release notes information for any product, from any family release version to another, on one page.</p> </dd> </dl> </div> <div class="p">To check out the release notes tools available for your upgrade scenario, choose your upgrade path to <span class="ph">Vancouver</span>. <ul class="ul" id="family-release-notes__ul_oyx_fq5_hpb"><li class="li"><a class="xref" href="concept/rn-n-1-landing-page.html" title="When you upgrade from the Utah release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.">Release notes for upgrading from <span class="ph">Utah</span></a></li><li class="li"><a class="xref" href="concept/rn-n-2-landing-page.html" title="When you upgrade from the Tokyo release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.">Release notes for upgrading from <span class="ph">Tokyo</span></a></li><li class="li"><a class="xref" href="concept/rn-n-3-landing-page.html" title="When you upgrade from the San Diego release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.">Release notes for upgrading from <span class="ph">San Diego</span></a></li><li class="li"><a class="xref" href="available-versions.html" title="The Vancouver family includes patches and hotfixes."><span class="ph">Vancouver</span> patch and hotfix release notes</a></li></ul> </div> </div> <div class="section products-list" id="family-release-notes__section_vpq_1j1_pjb"><h2 class="title sectiontitle">Choose your upgrade path to <span class="ph">Vancouver</span></h2> <div class="p"><ul class="ul" id="family-release-notes__ul_od3_cj1_pjb"><li class="li"><a class="xref" href="concept/rn-n-1-landing-page.html" title="When you upgrade from the Utah release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.">Release notes for upgrading from <span class="ph">Utah</span></a></li><li class="li"><a class="xref" href="concept/rn-n-2-landing-page.html" title="When you upgrade from the Tokyo release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.">Release notes for upgrading from <span class="ph">Tokyo</span></a></li><li class="li"><a class="xref" href="concept/rn-n-3-landing-page.html" title="When you upgrade from the San Diego release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.">Release notes for upgrading from <span class="ph">San Diego</span></a></li><li class="li"><a class="xref" href="available-versions.html" title="The Vancouver family includes patches and hotfixes."><span class="ph">Vancouver</span> patch and hotfix release notes</a></li></ul> </div> </div> </div> </body></html></div>