<h2>Security Center</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Security Center" /><meta name="abstract" content="ServiceNow Security Center is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience." /><meta name="description" content="ServiceNow Security Center is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-02-02" /><meta name="DC.date.modified" content="2024-02-01" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="sec-center" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Security Center</title></head><body id="sec-center"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph">Security Center</span></h1> <div class="body conbody"><p class="shortdesc">ServiceNow <span class="ph">Security Center</span> is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience.</p> <p class="p">Security Center is a free application that system administrators can download from the ServiceNow Store. It is installed by default starting with the Vancouver release. It is also made available in the ServiceNow store every quarter, between family releases, to facilitate faster adoption of new functionality.</p> <div class="note"><span class="notetitle">Note:</span> Instance Security Center (ISC) will reach the end of sales by September 2024. SSC is the recommended solution going forward. For more information, see <a class="xref" href="instance-security-center-to-security-center-migration.html" title="Learn the key differences when migrating from Instance Security Center (ISC) to ServiceNow Security Center (SSC).">Instance Security Center to ServiceNow Security Center migration</a>.</div> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="sec-center__table_y4x_cxd_nzb" class="table nav-card" frame="void" border="1" rules="all"><colgroup><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /></colgroup><tbody class="tbody"><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="homepage.html" title="Get a quick summary of the security posture of your instance on the homepage. View your hardening compliance score as a percentage, discover graphical trends of your compliance score, analyze the top non-compliant hardening settings that need remediation, and see the results of your security scans."><span class="ph nav-card-title">Homepage</span><img class="image" id="sec-center__image_qvf_wxd_nzb" src="../../../reuse/icons/brand-icons/bus-case-study.svg" alt="" /></a></p> <p class="p"><a class="xref" href="homepage.html" title="Get a quick summary of the security posture of your instance on the homepage. View your hardening compliance score as a percentage, discover graphical trends of your compliance score, analyze the top non-compliant hardening settings that need remediation, and see the results of your security scans.">View your hardening compliance score as a percentage, analyze the top non-compliant hardening settings that needs remediation, and see the results of your security scans.</a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="sc-hardening.html" title="Use the hardening tool of the Security Center to see your hardening compliance score, compare it with previous scores, and change the settings to improve your compliance score and security posture."><span class="ph nav-card-title">Security Hardening</span><img class="image" id="sec-center__image_mp4_xxd_nzb" src="../../../reuse/icons/brand-icons/bus-endpoint.svg" alt="" /></a></p> <p class="p"><a class="xref" href="sc-hardening.html" title="Use the hardening tool of the Security Center to see your hardening compliance score, compare it with previous scores, and change the settings to improve your compliance score and security posture.">See how hardening configurations conform with ServiceNow's security recommendations</a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="sc-scanning.html" title="Use the scanner tool to scan your instance against a set of security checks to identify misconfigurations. The tool simplifies the process of creating different suites of checks for different use cases so that you can analyze the results over time."><span class="ph nav-card-title">Security Scanner</span><img class="image" id="sec-center__image_syy_zxd_nzb" src="../../../reuse/icons/brand-icons/bus-scan.svg" alt="" /></a></p> <p class="p"><a class="xref" href="sc-scanning.html" title="Use the scanner tool to scan your instance against a set of security checks to identify misconfigurations. The tool simplifies the process of creating different suites of checks for different use cases so that you can analyze the results over time.">Scan against a set of security checks to identify misconfigurations and insecure behavior</a></p> </td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="sc-metrics.html" title="Use the Metrics tool to monitor over 50 different security metrics to identify potential security threats or insecure behaviors. You can set thresholds for email notifications, visualize, and analyze the data in multiple ways, export the data, or create dashboards with the metrics that are most important to your organization."><span class="ph nav-card-title">Security metrics</span><img class="image" id="sec-center__image_u53_sfj_tzb" src="../../../reuse/icons/brand-icons/bus-improve-it-costs.svg" alt="" /></a></p> <p class="p"><a class="xref" href="sc-metrics.html" title="Use the Metrics tool to monitor over 50 different security metrics to identify potential security threats or insecure behaviors. You can set thresholds for email notifications, visualize, and analyze the data in multiple ways, export the data, or create dashboards with the metrics that are most important to your organization.">Monitor over 50 different metrics that help identify potential security threats.</a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="antivirus.html" title="Displays the trend of when events occur on potentially infected files. See when they are discovered, placed into quarantine, restored, or deleted."><span class="ph nav-card-title">Anti Virus</span><img class="image" id="sec-center__image_b2l_yxd_nzb" src="../../../reuse/icons/brand-icons/bus-incident.svg" alt="" /></a></p> <p class="p"><a class="xref" href="antivirus.html" title="Displays the trend of when events occur on potentially infected files. See when they are discovered, placed into quarantine, restored, or deleted.">Displays the trend of when events occur on potentially infected files.</a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="learning.html" title="Access security learning materials from a single page."><span class="ph nav-card-title">Security Learning</span><img class="image" id="sec-center__image_yyz_sxd_nzb" src="../../../reuse/icons/brand-icons/bus-agent-workspace-1.svg" alt="" /></a></p> <p class="p"><a class="xref" href="learning.html" title="Access security learning materials from a single page.">A central repository of security resources providing access to ServiceNow security and compliance documents.</a></p> </td></tr></tbody></table> </div> <div class="section" id="sec-center__section-user-roles"><h2 class="title sectiontitle">User roles</h2> <p class="p">To use Security Center, you must have the admin or sn_vsc.security_center_viewer.</p> <div class="p"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="sec-center__table_ov2_tj4_2fb" class="table" frame="border" border="1" rules="all"><colgroup><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d162085e221">Required role</th><th class="entry cellrowborder" style="vertical-align:top;" id="d162085e224">User</th><th class="entry cellrowborder" style="vertical-align:top;" id="d162085e227">Benefits</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d162085e221 ">admin</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d162085e224 "> <p class="p">This role grants access to all system features, functions, and data, as administrators have the ability to override access control list (ACL) rules and bypass all role checks. Avoid assigning this role to your users when more specific roles are available.</p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d162085e227 ">Utilize Security Center tools to enhance instance security posture and monitor security-related behaviors.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d162085e221 ">sn_vsc.security_center_viewer</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d162085e224 "> <p class="p">This role permits non-administrator users to access information within the Security Center but restricts them from modifying Security Center tools or making instance configuration changes.</p> <p class="p">For instance, platform owners, security operations analysts, or compliance stakeholders may require access to certain security Key Performance Indicators (KPIs), security insights, and security learning materials available in the Security Center.</p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d162085e227 ">Gain visibility into Security Center tools to monitor instance security posture and monitor security behaviors.</td></tr></tbody></table> </div> </div> </div> <div class="section" id="sec-center__section_cwk_3ym_qxb"><h2 class="title sectiontitle">Get started</h2> <ul class="ul" id="sec-center__ul_bnb_kym_qxb"><li class="li"><span class="ph">Security Center</span> is included in all family releases starting in Vancouver.</li><li class="li">Read the product documentation, beginning with <a class="xref" href="homepage.html" title="Get a quick summary of the security posture of your instance on the homepage. View your hardening compliance score as a percentage, discover graphical trends of your compliance score, analyze the top non-compliant hardening settings that need remediation, and see the results of your security scans.">Homepage</a>.</li><li class="li">Complete the <a class="xref" href="https://learning.servicenow.com/lxp/en/now-platform/servicenow-security-center?id=learning_course_prev&course_id=c6a9adbf933079d0f2d9bc686cba10fc" target="_blank" rel="noopener noreferrer">Technical Training and Certification</a> (TACO) course for Security Center.</li></ul> </div> </div> </body></html></div>