<h2>Hardware Model Normalization</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Hardware Model Normalization" /><meta name="abstract" content="Asset Management Hardware Model Normalization enables you to normalize the details, such as manufacturer, product, model, and device type, of your hardware and consumable models. Data from the models is compared against the data in the Hardware Model Normalization Content Service." /><meta name="description" content="Asset Management Hardware Model Normalization enables you to normalize the details, such as manufacturer, product, model, and device type, of your hardware and consumable models. Data from the models is compared against the data in the Hardware Model Normalization Content Service." /><meta name="DC.relation" scheme="URI" content="Work-with-hardware-normalization.html" /><meta name="DC.creator" content="Kalpana Thakar" /><meta name="DC.creator" content="Lisa Hultman" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2023-08-03" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="hardware-normalization" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Hardware Model Normalization</title></head><body> <div class="nested0" id="hardware-normalization"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph">Hardware Model Normalization</span></h1> <div class="body conbody"><p class="shortdesc"><span class="ph">Asset Management</span> <span class="ph">Hardware Model Normalization</span> enables you to normalize the details, such as manufacturer, product, model, and device type, of your hardware and consumable models. Data from the models is compared against the data in the <span class="ph">Hardware Model Normalization</span> Content Service.</p> <div class="section" id="hardware-normalization__section_yvz_ggj_cjb"><p class="p">The Hardware Model Normalization (com.sn_hwnorm) plugin requires <span class="ph">ServiceNow</span> personnel to activate it. This plugin is activated when you activate the <span class="ph">Hardware Asset Management</span> [sn_hamp] plugin.</p> For more information about the process of normalizing hardware and consumable models, see <a class="xref" href="../task/normalize-hardware-consumable-models.html" title="After you've created your hardware and consumable models, normalize the information of the model.">Normalize hardware and consumable models</a>.<div class="note"><span class="notetitle">Note:</span> This documentation is for <span class="ph">Hardware Model Normalization</span>. For additional information on <span class="ph">Asset Management</span>, see the <a class="xref" href="../product/asset-management/concept/c_AssetManagement.dita/c_AssetManagement.html" target="_blank" rel="noopener noreferrer">Asset Management documentation</a>.</div> </div> <div class="section" id="hardware-normalization__section_vvf_rpj_cjb"><h2 class="title sectiontitle">Scheduled jobs</h2> <p class="p">To standardize your hardware and consumable models, the asset data must be normalized. You can manually update the model records with the normalization content, or you can compare your data against the Hardware <span class="ph">Asset Management</span> Content Service.</p> <p class="p">The <span class="ph">HAM</span> - <span class="ph">Hardware Normalization</span> scheduled job runs daily.</p> <p class="p">Content from the <span class="ph">Hardware Model Normalization</span> Content Service is pulled into the <span class="ph">Now Platform</span>. Use the Asset Job Log (asset_job_log) table to review the status of the scheduled job.</p> <p class="p">The normalization status of models can be reverted by selecting <span class="ph uicontrol">Revert Normalization</span> on the model. Any normalization that occurred on the model gets reverted and the rule gets deactivated. When the scheduled job runs, the models are processed with the active rules and the status is updated. For more information about reverting normalization, see <a class="xref" href="../task/revert-norm-ham.html" title="Revert the normalization of hardware and consumable models in the Hardware Asset Workspace.">Revert normalization of hardware and consumable models</a>.</p> <p class="p">The scheduled job generates hardware and consumable model reports. These reports identify the overall status of your models and provide a breakdown of the normalization status.</p> <div class="p">The following reports are included.<ul class="ul" id="hardware-normalization__ul_cqx_5n2_hjb"><li class="li">Hardware Product Overall Normalization Status</li><li class="li">Consumable Product Overall Normalization Status</li><li class="li">Hardware Model Normalization Status</li><li class="li">Consumable Model Normalization Status</li></ul> </div> </div> </div> <div class="related-links"> <div class="linklist relinfo relconcepts"><strong>Related concepts</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="Work-with-hardware-normalization.html" title="Asset Management Hardware Model Normalization enables users to normalize the details, such as manufacturer, product, model, and device type, of your hardware and consumable models. Data from the models is compared against the data in the Hardware Model Normalization Content Service.">Work with hardware normalization</a></li></ul></div> </div> </div> </body></html></div>