<h2>Download a document</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="task" /><meta name="DC.title" content="Download a document" /><meta name="abstract" content="Download an attached document version based on the selected default version." /><meta name="description" content="Download an attached document version based on the selected default version." /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/concept/doc-mgt-view-documents-repo.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/concept/capabilities-bundle-landingpage.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/reference/manage-content.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/reference/document-services-landing-page.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/concept/doc-management-landing.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/concept/using-document-management.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/task/create-new-doc.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/concept/document-mgt-versions.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/task/share-document-link.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/task/modify-access-shared-link.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/task/delete-document-link.html" /><meta name="DC.relation" scheme="URI" content="../../../product/document-services/task/delete-a-doc.html" /><meta name="DC.creator" content="Vaughn Romero" /><meta name="DC.creator" content="Phil Salzman" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2023-08-03" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="downloading-a-document" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Download a document</title></head><body id="downloading-a-document"> <div class="breadcrumb"><a class="link" href="../../../administer/general/concept/capabilities-bundle-landingpage.html" title="Extend the Now Platform with additional applications and features.">Extend Now Platform capabilities</a> > <a class="link" href="../../../administer/general/reference/manage-content.html" title="Handle all the necessary aspects of document and knowledge base management for your enterprise with several ServiceNow.">Manage content capabilities</a> > <a class="link" href="../../../product/document-services/reference/document-services-landing-page.html" title="Document Services provides a broad range of services related to document management, creation, maintenance, and conversion, and integrating with third parties such as Microsoft SharePoint.">Document Services</a> > <a class="link" href="../../../product/document-services/concept/doc-management-landing.html" title="The Document Management applications allows management of large numbers of documents efficiently. With the Document Management application, you can create, share, upload, track, and manage documents throughout the life-cycle of the workflow.">Document Management</a> > <a class="link" href="../../../product/document-services/concept/using-document-management.html" title="Use Document Management to easily upload, retrive, share, publish, and delete documents.">Using Document Management</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Download a document</h1> <div class="body taskbody"><p class="shortdesc">Download an attached document version based on the selected default version.</p> <div class="section prereq p" id="downloading-a-document__prereq_i2s_f2z_2sb"> <p class="p">Role required: none</p> </div> <div class="section context" id="downloading-a-document__context_cb5_vcm_hsb"> <div class="note"><span class="notetitle">Note:</span> To download a document, the version file type must be an attachment and not a URL.</div> </div> <ol class="ol steps" id="downloading-a-document__steps_h2s_yp4_dsb"><li class="li step"> <span class="ph cmd">Navigate to <span class="ph menucascade"><span class="ph uicontrol">All</span> > <span class="ph uicontrol">Documents</span> > <span class="ph uicontrol">Documents</span></span>.</span> </li><li class="li step"> <span class="ph cmd">Select the record.</span> </li><li class="li step"> <span class="ph cmd">Select the <span class="ph uicontrol">Documents</span> tab.</span> </li><li class="li step"> <span class="ph cmd">Select the documents you want to download.</span> </li><li class="li step"> <span class="ph cmd">In the <span class="ph uicontrol">Actions on selected rows</span> drop-down menu, select <span class="ph uicontrol">Download Document</span>.</span> </li></ol> </div> <div class="related-links"> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../product/document-services/concept/doc-mgt-view-documents-repo.html" title="In the Document Management application, you can create, view, update, share documents in the document repository. When new documents are created, they’re placed into a record with metadata such as name, description, type, and so on. The record contains all the versions of the document so you can track and update the documents.">Document repository</a></div> </div> <div class="linklist relinfo relconcepts"><strong>Related concepts</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../../../product/document-services/concept/document-mgt-versions.html" title="In the ServiceNow Document Management application, documents display as versions in the record. You view these versions as a related list within the document record. A document can have many versions.">Document versions</a></li></ul></div> <div class="linklist relinfo reltasks"><strong>Related tasks</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../../../product/document-services/task/create-new-doc.html" title="Create document records and include default versions for the documents.">Create a document record</a></li><li class="linklist"><a class="link" href="../../../product/document-services/task/share-document-link.html" title="Create a shared link with public access to share and download a document for collaboration.">Share a document link</a></li><li class="linklist"><a class="link" href="../../../product/document-services/task/modify-access-shared-link.html" title="Modify the document shared link access to make the link inactive or change the expiration date.">Modify a shared link access</a></li><li class="linklist"><a class="link" href="../../../product/document-services/task/delete-document-link.html" title="Delete a shared link to remove existing user access to the document.">Delete a document link</a></li><li class="linklist"><a class="link" href="../../../product/document-services/task/delete-a-doc.html" title="Delete documents in the document repository.">Delete documents</a></li></ul></div> </div></body></html></div>