<h2>Setup and configure CMDB Health</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Setup and configure CMDB Health" /><meta name="abstract" content="The data collection system is highly configurable, however, the base system is minimally configured for aggregating CMDB health data. Most importantly, the CMDB Health Dashboard jobs are disabled by default and data is not collected. To display valuable and meaningful data, you should review and adjust settings." /><meta name="description" content="The data collection system is highly configurable, however, the base system is minimally configured for aggregating CMDB health data. Most importantly, the CMDB Health Dashboard jobs are disabled by default and data is not collected. To display valuable and meaningful data, you should review and adjust settings." /><meta name="DC.creator" content="Vaughn Romero" /><meta name="DC.creator" content="Phil Salzman" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2023-08-03" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="c_CMDBHealthSetupandConfig" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Setup and configure CMDB Health</title></head><body id="c_CMDBHealthSetupandConfig"> <h1 class="title topictitle1" id="ariaid-title1">Setup and configure CMDB Health</h1> <div class="body conbody"><p class="shortdesc">The data collection system is highly configurable, however, the base system is minimally configured for aggregating CMDB health data. Most importantly, the CMDB Health Dashboard jobs are disabled by default and data is not collected. To display valuable and meaningful data, you should review and adjust settings.</p> <div class="section" id="c_CMDBHealthSetupandConfig__section_fz4_byk_pz"> <div class="p"><ol class="ol" id="c_CMDBHealthSetupandConfig__ol_sfs_dnn_2y"><li class="li">Review <a class="xref" href="../reference/r_CMDBHealthMetrics.html" title="The overall CMDB health score consists of three Key Performance Indicators (KPIs) which are correctness, compliance, and completeness, each further consisting of sub-metrics. Each KPI and metric is associated with a scorecard that determines its contribution to the aggregated health at the overall CMDB level, class, and CI level.">CMDB Health KPIs and metrics</a> to learn what CMDB Health can monitor, and what needs to be configured to enable and support each metric.</li><li class="li">For each KPI and associated metric that you want monitored, define the necessary rules and fulfill other needed requirements. For example, create orphan rules for detecting orphan records, if you are interested in this metric.</li><li class="li">Review and adjust the threshold ranges for best, at risk, and critical states for the CMDB health metrics scorecards - see <a class="xref" href="../task/t_ConfigCMDBScorecardThreshold.html" title="Configure the thresholds for best, at risk, and critical state definitions for the KPIs and metrics scorecards. You can configure these settings globally for the entire CMDB, or individually per class.">Configure CMDB Health scorecard thresholds</a>.</li><li class="li"><span class="ph" id="c_CMDBHealthSetupandConfig__ph_MetricAggregationSetup">Set metric aggregation preferences, deactivate KPI and metrics that you are not interested in reporting, set failure thresholds, and adjust weighted averages of aggregation</span> - see <a class="xref" href="../task/t_ConfigureCMDBHealthMetrics.html" title="Metrics health scorecards are aggregated into their respective KPI, which in return are aggregated into the overall CMDB Health report. Set aggregation preferences for KPIs, and for each of their respective metrics, deactivate KPIs and metrics that you are not interested in reporting, and adjust weighted averages of aggregation.">Configure KPI and metrics aggregation preferences</a>.</li><li class="li">Narrow the scope of CIs that are included in health calculations - see <a class="xref" href="../task/create-health-inclusion-rule.html" title="Filter the CIs that are included in health calculations and that appear in CMDB health dashboards by defining health inclusion rules. Health inclusion rules can be specified per domain.">Create health inclusion rule</a>.</li><li class="li">Enable the Health Dashboard jobs for the KPIs that you want reported - see <a class="xref" href="../task/t_EnableCMDBHealthDashboardJob.html" title="Enable and configure the jobs that process CMDB health tests, to start calculating CMDB health scores for the completeness, compliance, correctness, and relationship KPI. These health scores are then aggregated into the overall CMDB health report.">Enable and configure a CMDB Health Dashboard job</a>.</li><li class="li"><a class="xref" href="c_CustomizeCIDashboard.html" title="You can add, remove or re-arrange content on the CI dashboard to display the CI health statistics that are important to you.">Customize the CI dashboard</a> (optional).</li></ol> </div> </div> </div> </body></html></div>