Use Dependency Views - Product Documentation: Vancouver

Use Dependency Views

Extend Now Platform capabilities > Configuration Management Database (CMDB) > <a class="link" href="../../../product/configuration-management/concept/c_ITILConfigurationManagement.html" title="With the ServiceNow Configuration Management Database (CMDB) application, build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. Details about these components are stored in the CMDB which you can use to monitor the infrastructure, helping ensure integrity, stability, and continuous service operation.">Manage the CMDB >

Use Dependency Views

Use the layout controls on a Dependency Views map to display elements in different configurations for easier management. Use the filter panel on the map to display fewer levels or to filter out elements you don't want to see, then save the filter for use later. Draw new relationships between elements or edit existing relationships.

View a Dependency Views map When you display a Dependency Views map using one of the options below, the map is centered on the root CI, and displays the layout and number of levels defined in the map properties. If Operational Intelligence is activated, then a Dependency Views map provides a mode that lets you directly access metrics information for the CIs on the map. Save or load a Dependency Views map In the View Map module, use the menu icon to save and load Dependency Views maps. Delete a saved Dependency Views map view Use the Saved Views module to delete a previously saved view. Change the layout of Dependency Views map You can select from different layout options for your Dependency Views map. Filter the view of a Dependency Views map Filter a Dependency Views map to display specific types or categories of configuration items. View metrics for CIs in a Dependency Views map Operational Intelligence processes metrics data for CIs, calculates statistics and aggregations, and detects metrics anomalies. A Dependency Views map lets you switch to metrics mode to directly access the Insights Explorer that displays metrics data for CIs on the map. Perform actions on nodes in a Dependency Views map You can view various related items for the nodes in a Dependency Views map. Export a Dependency Views map Export a Dependency Views map to an image in PNG format. View collapsed nodes in a Dependency Views map Cluster and virtually grouped nodes can be displayed in a collapsed mode to avoid unnecessary clutter in large maps.

Parent Topic: <a class="link" href="../../../product/business-service-management-map-ng/concept/c_BusinesssServiceManagementMaps.html" title="ServiceNow Dependency Views graphically displays an infrastructure view for a configuration item (CI) and the application or business services that it is part of and that it supports. Dependency Views indicates the status of its configuration items, and allows access to CIs related alerts, incidents, problems, changes, and services.">Dependency Views

Related concepts <a class="link" href="../../../product/business-service-management-map-ng/concept/domain-separation-dependency-views.html" title="Domain separation is unsupported in Dependency Views. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.">Domain separation and Dependency Views Dependency Views map Cluster nodes in a Dependency Views map Virtual grouping of nodes in a Dependency Views map

Related reference Supported browsers for Dependency Views Dependency Views map menus and controls Properties for Dependency Views Components installed with Dependency Views

Related topics Administer Dependency Views