<h2>Scheduled jobs</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Scheduled jobs" /><meta name="abstract" content="Scheduled Jobs are automated pieces of work that can be performed at a specific time or on a recurring schedule." /><meta name="description" content="Scheduled Jobs are automated pieces of work that can be performed at a specific time or on a recurring schedule." /><meta name="DC.subject" content="Scheduled jobs" /><meta name="keywords" content="Scheduled jobs" /><meta name="DC.relation" scheme="URI" content="../../../administer/time/concept/c_SystemScheduler.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/concept/intro-now-platform-landing.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/concept/config-now-platform-core-features.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/time/time-configuration-landing.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/time/exploring-time-configuration.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/time/task/t_CreateAScheduledJob.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/time/reference/r_SpecialCasesInJobSchedules.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/time/task/t_ViewAScheduleItem.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2023-08-03" /><meta name="mini-toc" content="yes" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="c_ScheduledJobs" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Scheduled jobs</title></head><body id="c_ScheduledJobs"> <div class="breadcrumb"><a class="link" href="../../../administer/general/concept/intro-now-platform-landing.html" title="As a platform administrator, you have the power of the Now Platform at your fingertips. The Now Platform is an application platform as a service that automates business processes across the enterprise.">Administer the Now Platform</a> > <a class="link" href="../../../administer/general/concept/config-now-platform-core-features.html" title="The Now Platform provides for a multitude of customization options to your applications. Customize your UI, handle user and data administration, and localize your instance for time zones, currencies, and more.">Configure Now Platform Core Features</a> > <a class="link" href="../../../administer/time/time-configuration-landing.html" title="A standard feature of the Now Platform, ServiceNow's time configuration system handles scheduling across your entire enterprise, enabling you to manage projects efficiently, track and schedule events, and more.">Time configuration</a> > <a class="link" href="../../../administer/time/exploring-time-configuration.html" title="Time configuration helps you easily handle any necessary timing or scheduling aspects of your online enterprise.">Exploring time configuration</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Scheduled jobs</h1> <div class="body conbody"><p class="shortdesc"><span class="ph">Scheduled Jobs are automated pieces of work that can be performed at a specific time or on a recurring schedule.</span></p> <div class="section" id="c_ScheduledJobs__section_c2q_l3p_nhb"> <p class="p">You can automate the following kinds of tasks:</p> <div class="p"><ul class="ul" id="c_ScheduledJobs__ul_ajg_1xq_dz"><li class="li">Automatically generate and distribute a report</li><li class="li">Automatically generate and schedule an entity of records, such as an incident, change item, configuration item, from a template</li><li class="li">Run scheduled jobs from scripts or business rules</li><li class="li">Scheduling at the end of the month</li><li class="li">Scheduling for weekdays</li></ul> </div> <p class="p">For developer training, see <a class="xref" href="https://developer.servicenow.com/dev.do#!/learn/courses/vancouver/app_store_learnv2_automatingapps_vancouver_automating_application_logic/app_store_learnv2_automatingapps_vancouver_scheduled_script_executions_and_events/app_store_learnv2_automatingapps_vancouver_scheduled_script_executions_and_events_objectives" target="_blank" rel="noopener noreferrer">Scheduled Script Executions and Events Objectives</a> on the <span class="ph">ServiceNow</span> <span class="ph">Developer Site</span>.</p> </div> <div class="section" id="c_ScheduledJobs__section_d1c_n3p_nhb"><h2 class="title sectiontitle">Scheduled job states</h2> <p class="p">A scheduled job can be in any one of the following states.</p> <dl class="dl"> <dt class="dt dlterm">Ready</dt> <dd class="dd">Job is ready to run at the next scheduled interval.</dd> <dt class="dt dlterm">Running</dt> <dd class="dd">Job is in the process of carrying out a task.</dd> <dt class="dt dlterm">Queued</dt> <dd class="dd">Job has been added to the scheduler queue and is waiting to run.</dd> <dt class="dt dlterm">Error</dt> <dd class="dd">Error occurred while running the job.</dd> </dl> </div> <div class="section" id="c_ScheduledJobs__id_yqh_sgj_ntb"><h2 class="title sectiontitle">Schedule job errors</h2> <p class="p">If you encounter errors generating a scheduled job, visit <a class="xref" href="../../platform-performance/task/troubleshoot-a-scheduled-job.html" title="Identify a scheduled job that is causing slow performance or running more often than necessary through the Scheduled Jobs table.">Troubleshoot a scheduled job through Application Insights</a> for additional information.</p> </div> </div> <div class="related-links"> <ul class="ullinks"><li class="link ulchildlink"><strong><a href="../../../administer/time/task/t_CreateAScheduledJob.html">Create a scheduled job</a></strong><br /> Create a scheduled job on the Schedule Job [sysauto] table.</li><li class="link ulchildlink"><strong><a href="../../../administer/time/reference/r_SpecialCasesInJobSchedules.html">Special cases in job schedules</a></strong><br /> Some special cases require care in job scheduling.</li><li class="link ulchildlink"><strong><a href="../../../administer/time/task/t_ViewAScheduleItem.html">View a schedule item</a></strong><br /> You can view scheduled items, which are individual instances of a scheduled job, from the system scheduler.</li></ul> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../administer/time/concept/c_SystemScheduler.html" title="The System Scheduler application contains two separate engines for scheduling: the Scheduled Jobs engine and the Schedules engine.">System scheduler</a></div> </div> </div></body></html></div>