<h2>AI Search dashboard</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="AI Search dashboard" /><meta name="abstract" content="The AI Search dashboard summarizes AI Search indexed documents, configuration settings in use, and search query traffic. An interactive filter enables users to select the time frame for analysis of search query traffic." /><meta name="description" content="The AI Search dashboard summarizes AI Search indexed documents, configuration settings in use, and search query traffic. An interactive filter enables users to select the time frame for analysis of search query traffic." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-02-02" /><meta name="DC.date.modified" content="2024-12-12" /><meta name="mini-toc" content="yes" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="ai-search-dashboard" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>AI Search dashboard</title></head><body id="ai-search-dashboard"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph">AI Search</span> dashboard</h1> <div class="body conbody"><p class="shortdesc">The <span class="ph">AI Search</span> dashboard summarizes <span class="ph">AI Search</span> indexed documents, configuration settings in use, and search query traffic. An interactive filter enables users to select the time frame for analysis of search query traffic.</p> <div class="p"><div class="fig fignone" id="ai-search-dashboard__fig_p1j_1ty_znb"><span class="figcap"><span class="fig--title-label">Figure 1. </span><span class="ph">AI Search</span> dashboard - <span class="ph">AI Search</span> Index tab</span> <img class="image" id="ai-search-dashboard__image_unl_ymr_znb" src="../image/adv-ais-mgmt-dashboard-index-index.png" alt="AI Search dashboard showing AI Search Index tab." /> </div> </div> <div class="p"><div class="fig fignone" id="ai-search-dashboard__fig_p4z_wty_znb"><span class="figcap"><span class="fig--title-label">Figure 2. </span><span class="ph">AI Search</span> dashboard - <span class="ph">AI Search</span> Query tab</span> <img class="image" id="ai-search-dashboard__image_q4z_wty_znb" src="../image/adv-ais-mgmt-dashboard-index-query.png" alt="AI Search dashboard showing AI Search Query tab." /> </div> </div> <div class="p">To access the dashboard, navigate to <span class="ph menucascade"><span class="ph uicontrol">All</span> > <span class="ph uicontrol"><span class="keyword">AI Search</span></span> > <span class="ph uicontrol"><span class="keyword">AI Search</span> Analytics</span> > <span class="ph uicontrol">Search Index Analytics</span></span>.<div class="note"><span class="notetitle">Note:</span> If the dashboard displays a <samp class="ph systemoutput">Read operation on table '<name>' from scope 'Advanced AI Search Management Tools' was denied</samp> informational message, ask your administrator to perform the steps described in <a class="xref" href="ais-dashboards-cross-scope-access.html" title="Enable the AI Search dashboards to read records from tables that cannot be accessed from the Advanced AI Search Management Tools application scope.">Create a cross-scope access privilege for the AI Search dashboards</a> for the listed table.</div> </div> <div class="section" id="ai-search-dashboard__section_upb_qj4_2fb"><h2 class="title sectiontitle">Required <span class="ph">Now Platform</span> roles</h2> <p class="p">To view or edit the dashboard, you must have the <span class="ph">ais_admin</span> role.</p> </div> <div class="section" id="ai-search-dashboard__section_amw_cqt_rlb"><h2 class="title sectiontitle">Use cases</h2> <div class="p">For examples of how different people in your organization would use this dashboard, see these use cases. <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ai-search-dashboard__table_ov2_tj4_2fb" class="table" frame="border" border="1" rules="all"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e170">User</th><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e173">Dashboard use</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e170 "><p class="p"><span class="ph">AI Search</span> administrator</p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e173 "><p class="p">Reviews indexed record counts and follows search query traffic trends for <span class="ph">AI Search</span>.</p> </td></tr></tbody></table> </div> </div> </div> <div class="section" id="ai-search-dashboard__section_t5q_fl4_2fb"><h2 class="title sectiontitle">Data visualizations</h2> <div class="p"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ai-search-dashboard__table_xvt_hl4_2fb" class="table" frame="border" border="1" rules="all"><caption><span class="tablecap"><span class="table--title-label">Table 1. </span><span class="ph">AI Search</span> Index tab</span></caption><colgroup><col style="width:25%" /><col style="width:25%" /><col style="width:25%" /><col style="width:25%" /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e228">Title</th><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e231">Type</th><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e234">Source table</th><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e237">Description</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 "><p class="p"><span class="ph">Total </span>Indexed Documents</p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Single Score (<img class="image icon" id="ai-search-dashboard__image_srx_1jr_znb" height="20" src="../../../reuse/reporting/image/single-score.png" alt="Single score icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">sn_ais_admin_tools_st_ai_search_index_analytics_latest_index_stats</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the <span class="ph">total number of records</span> indexed by <span class="ph">AI Search</span>.</p> <div class="note"><span class="notetitle">Note:</span> Because search source filters can exclude indexed records, this number may exceed the total number of searchable records in the index.</div> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Documents by Indexed Source</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Donut (<img class="image icon" id="ai-search-dashboard__image_vrg_b2j_znb" height="20" src="../../performance-analytics/image/donut-icon.png" alt="Donut icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">sn_ais_admin_tools_ai_search_dashboard_total_indexed_documents</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of records indexed by <span class="ph">AI Search</span>, grouped by indexed source.</p> <p class="p">To drill down and view the number of records for an indexed source grouped by source table, select the graph segment for that indexed source. Refresh the report to return to the top-level view.</p> <div class="note"><span class="notetitle">Note:</span> Because search source filters can exclude indexed records, the number of records reported for an indexed source may exceed the total number of searchable records from that indexed source.</div> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Search Profiles</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Single Score (<img class="image icon" id="ai-search-dashboard__image_glj_cjr_znb" height="20" src="../../../reuse/reporting/image/single-score.png" alt="Single score icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">ais_search_profile</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of search profiles defined in <span class="ph">AI Search</span>.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Indexed Sources</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Single Score (<img class="image icon" id="ai-search-dashboard__image_wzb_vdj_znb" height="20" src="../../../reuse/reporting/image/single-score.png" alt="Single score icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">ais_datasource</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of indexed sources defined in the <span class="ph">AI Search</span> index.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Search Applications</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Single Score (<img class="image icon" id="ai-search-dashboard__image_h44_1yy_znb" height="20" src="../../../reuse/reporting/image/single-score.png" alt="Single score icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">sys_search_context_config</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of search application configurations defined that use the <span class="ph">AI Search</span> search engine.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Dictionaries</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Single Score (<img class="image icon" id="ai-search-dashboard__image_slg_1gr_znb" height="20" src="../../../reuse/reporting/image/single-score.png" alt="Single score icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">ais_dictionary</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of synonym and stop word dictionaries defined in <span class="ph">AI Search</span>.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Configured Genius Results</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Single Score (<img class="image icon" id="ai-search-dashboard__image_oq3_1gr_znb" height="20" src="../../../reuse/reporting/image/single-score.png" alt="Single score icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">ais_genius_result_configuration</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of Genius Result configurations defined in <span class="ph">AI Search</span>.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Results Improvement Rules</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Single Score (<img class="image icon" id="ai-search-dashboard__image_prl_1gr_znb" height="20" src="../../../reuse/reporting/image/single-score.png" alt="Single score icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">ais_rule</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of result improvement rules defined in <span class="ph">AI Search</span>.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 ">Documents by Search Profile</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Bar (<img class="image icon" id="ai-search-dashboard__image_tsz_d2j_znb" height="20" src="../../performance-analytics/image/column-icon.png" alt="Bar icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">sn_ais_admin_tools_ai_search_dashboard_documents_by_search_profile</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 "><p class="p">Shows the number of indexed records searchable through each search profile defined in <span class="ph">AI Search</span>.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e228 "><p class="p"> <span class="ph">Indexed </span>Documents by Month</p> </td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e231 ">Bar (<img class="image icon" id="ai-search-dashboard__image_tsz_d2j_znq" height="20" src="../../performance-analytics/image/column-icon.png" alt="Bar icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e234 ">sn_ais_admin_tools_ai_search_dashboard_documents_by_month</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e237 ">Shows the number of newly indexed records grouped by month.</td></tr></tbody></table> </div> </div> <div class="p"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ai-search-dashboard__table_s25_b3r_znb" class="table" frame="border" border="1" rules="all"><caption><span class="tablecap"><span class="table--title-label">Table 2. </span><span class="ph">AI Search</span> Query tab</span></caption><colgroup><col style="width:25%" /><col style="width:25%" /><col style="width:25%" /><col style="width:25%" /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e536">Title</th><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e539">Type</th><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e542">Source table</th><th class="entry cellrowborder" style="vertical-align:top;" id="d447927e545">Description</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e536 ">Queries by Search Profile</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e539 ">Donut (<img class="image icon" id="ai-search-dashboard__image_rsl_skr_znb" height="20" src="../../performance-analytics/image/donut-icon.png" alt="Donut icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e542 ">sys_search_event</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e545 ">Shows the number of search queries in the selected time frame, grouped by search profile used.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e536 ">Queries by Language</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e539 ">Donut (<img class="image icon" id="ai-search-dashboard__image_ufn_skr_znb" height="20" src="../../performance-analytics/image/donut-icon.png" alt="Donut icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e542 ">sys_search_event</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e545 "><p class="p">Shows the number of search queries in the selected time frame, grouped by query language (<span class="ph">Now Platform</span> language context).</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e536 ">Queries Run Against Index</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e539 ">Line (<img class="image icon" id="ai-search-dashboard__image_xzp_h2j_znb" height="20" src="../../performance-analytics/image/line-icon.png" alt="Line icon." />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e542 ">sys_search_event</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d447927e545 ">Shows the number of search queries in the selected time frame, grouped by month.</td></tr></tbody></table> </div> </div> </div> </div> </body></html></div>