<script custom-tag="" type="application/ld+json">{"@context":"https://schema.org","@type":"TechArticle","headline":"Configure a private UI page for CMS links","image":"http://support.servicenow.com/29f1d2661baf6010cafa53d8624bcb43.iix","author":{"name":"ServiceNow Support","url":"http://support.servicenow.com/now"},"keywords":"ServiceNow, NowSupport public Knowledge Base articles, Product Documentation: Vancouver,KB1462192,","wordcount":"1517","publisher":"ServiceNow","url":"https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1462192","datePublished":"2025-01-05","dateCreated":"2023-08-02","dateModified":"2023-08-02","description":"<h2>Configure a private UI page for CMS links</h2><br/><div style=\"overflow-x:auto\">\n\n<html xmlns=\"http://www.w3.org/1999/xhtml\" xml:lang=\"en\" lang=\"en\"><head><meta content=\"text/html; charset=UTF","articleBody":"<h2>Configure a private UI page for CMS links</h2><br/><div style=\"overflow-x:auto\">\n\n<html 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links</title></head><body id=\"t_ConfigurePrivateCMSLinks\">\n\n<div class=\"breadcrumb\"><a class=\"link\" href=\"../../../administer/navigation-and-ui/concept/c_NavigationAndTheUserInterface.html\" title=\"Interact with Now Platform applications and data in the way that works best for you.\">Configure user experiences</a> > <a class=\"link\" href=\"../../../administer/general/concept/configure-uis-and-portals.html\" title=\"Customize your interface to create an efficient, unique experience for users and customers.\">Configure UIs and portals</a> > <a class=\"link\" href=\"../../../administer/content-management/concept/c_ContentManagementSystem.html\" title=\"The Content Management System (CMS) is a ServiceNow application that enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.\">Content Management System</a> > <a class=\"link\" href=\"../../../administer/content-management/task/t_CreateASite.html\" title=\"Planning a CMS site involves obtaining resources, communicating with others about design, and gathering content.\">Configure Content Management sites</a> > </div>\n\n <h1 class=\"title topictitle1\" id=\"ariaid-title1\">Configure a private UI page for CMS links</h1>\n\n \n \n <div class=\"body taskbody\"><p class=\"shortdesc\">With single sign-on (SSO) in place, you can generate email links that take users\n directly to tickets and applications through the CMS interface.</p>\n\n <div class=\"section prereq p\">\n <p class=\"p\">Role required: content_admin or admin</p>\n\n </div>\n\n <div class=\"section context\">\n <p class=\"p\">You accomplish this procedure by creating a private UI page to redirect CMS links.\n Because the page is not public, it requires authentication and redirects to SSO\n appropriately.</p>\n\n </div>\n\n <ol class=\"ol steps\"><li class=\"li step\">\n <span class=\"ph cmd\">Check that your CMS site is private by completing the following steps.</span>\n <ol type=\"a\" class=\"ol substeps\" id=\"t_ConfigurePrivateCMSLinks__substeps_qng_1kz_3v\"><li class=\"li substep\">\n <span class=\"ph cmd\">Navigate to <span class=\"ph menucascade\"><span class=\"ph uicontrol\">Content Management</span> > <span class=\"ph uicontrol\">Sites</span> > <span class=\"ph uicontrol\">[Your Site]</span></span></span>\n </li><li class=\"li substep\">\n <span class=\"ph cmd\">Verify that the <span class=\"ph uicontrol\">Login page</span> field has a page\n listed.</span>\n </li></ol>\n\n </li><li class=\"li step\">\n <span class=\"ph cmd\">Create a new UI page by completing the following steps.</span>\n <ol type=\"a\" class=\"ol substeps\" id=\"t_ConfigurePrivateCMSLinks__substeps_a5k_hkz_3v\"><li class=\"li substep substepexpand\">\n <span class=\"ph cmd\">Navigate to <span class=\"ph menucascade\"><span class=\"ph uicontrol\">System UI</span> > <span class=\"ph uicontrol\">UI Pages</span></span>.</span>\n </li><li class=\"li substep substepexpand\">\n <span class=\"ph cmd\">Click <span class=\"ph uicontrol\">New</span>.</span>\n </li><li class=\"li substep substepexpand\">\n <span class=\"ph cmd\">Enter a <span class=\"ph uicontrol\">Name</span>, for example,\n <span class=\"ph uicontrol\">redirector</span>.</span>\n </li><li class=\"li substep substepexpand\">\n <span class=\"ph cmd\">Enter the following Adobe Jelly code into the\n <span class=\"ph uicontrol\">HTML</span> field.</span>\n <div class=\"itemgroup info\">\n <pre class=\"pre codeblock\"><code><?xml version="1.0" encoding="utf-8"?><j:jelly trim="true" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><script type="script/javascript">\n\t\twindow.location.href="${sysparm_uri}";</script></j:jelly></code></pre>\n <p class=\"p\">The CMS now supports email links with following format:</p>\n\n <p class=\"p\"><span class=\"ph filepath\">http://<path to instance>/<UI page>.do?uri=/<CMS\n suffix>/<record type>.do%26sys_id=<record\n ID></span></p>\n\n <p class=\"p\">For example:</p>\n\n <div class=\"p\"><span class=\"ph filepath\">http://<instance\n name>.service-now.com/redirector.do?sysparm_uri=/ess/incident.do%26sys_id=46e3e949a9fe19810069b824ba2c761a</span>\n <div class=\"note\"><span class=\"notetitle\">Note:</span> If you are using SAML 2.0 update 1 for SSO, use the\n UI page <span class=\"ph uicontrol\">saml_redirector</span> instead of\n creating a new UI page. For example, an email link to a SAML 2.0\n redirector page would use the URL format:<span class=\"ph filepath\">\n http://<instance\n name>.service-now.com/</span>\n <span class=\"ph uicontrol\">saml_redirector.do</span>\n <span class=\"ph filepath\">?sysparm_uri=/ess/incident.do%26sys_id=46e3e949a9fe19810069b824ba2c761a.</span></div>\n</div>\n\n </div>\n </li></ol>\n\n </li></ol>\n\n </div>\n\n<div class=\"related-links\">\n<div class=\"familylinks\">\n<div class=\"parentlink\"><strong>Parent Topic:</strong> <a class=\"link\" href=\"../../../administer/content-management/concept/c_ContentPages.html\" title=\"Content pages are the core of the Content Management System. A content page is a web page that displays blocks of content.\">Content pages in CMS</a></div>\n</div>\n</div></body></html></div>"}</script>