<h2>Add help to a field label</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="task" /><meta name="DC.title" content="Add help to a field label" /><meta name="abstract" content="Create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs." /><meta name="description" content="Create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs." /><meta name="DC.relation" scheme="URI" content="../../../administer/workspace/task/configure-form-layout-AW.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/navigation-and-ui/concept/c_NavigationAndTheUserInterface.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/concept/configure-uis-and-portals.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/configurable-workspace/concept/workspace-landing-page.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/workspace/concept/workspace-configuration.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/workspace/concept/record-view.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2023-08-03" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="workspace-field-label-form" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Add help to a field label</title></head><body id="workspace-field-label-form"> <div class="breadcrumb"><a class="link" href="../../../administer/navigation-and-ui/concept/c_NavigationAndTheUserInterface.html" title="Interact with Now Platform applications and data in the way that works best for you.">Configure user experiences</a> > <a class="link" href="../../../administer/general/concept/configure-uis-and-portals.html" title="Customize your interface to create an efficient, unique experience for users and customers.">Configure UIs and portals</a> > <a class="link" href="../../../administer/configurable-workspace/concept/workspace-landing-page.html" title="The Workspace UI provides a new way of working that improves agent efficiency for a better customer experience.">Workspace UI</a> > <a class="link" href="../../../administer/workspace/concept/workspace-configuration.html" title="Set up legacy workspace for agents, so that they can find, work on, and resolve issues efficiently.">Setting up your legacy workspace</a> > <a class="link" href="../../../administer/workspace/concept/record-view.html" title="Set up the components in the Workspace Record View to optimize the user interface where agents do most of their work.">Setting up Record View in legacy workspace</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Add help to a field label</h1> <div class="body taskbody"><p class="shortdesc">Create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs.</p> <div class="section prereq p" id="workspace-field-label-form__prereq_w1q_j3s_spb"> <p class="p">Role required: personalize_dictionary</p> </div> <div class="section context" id="workspace-field-label-form__context_x2s_rfs_spb"> <p class="p">You can link to any type of file, document, or wiki, and open it in a separate browser window. The following is an example of a form with field label help enabled.</p> <div class="p"><div class="fig fignone" id="workspace-field-label-form__fig_FieldLabelHelp"><span class="figcap"><span class="fig--title-label">Figure 1. </span>Field label help enabled</span> <img class="image" id="workspace-field-label-form__image_gf3_jjs_spb" src="../image/field-label-help.png" alt="Range field label help enabled." /> </div> </div> </div> <ol class="ol steps" id="workspace-field-label-form__steps_shz_1gs_spb"><li class="li step stepexpand"> <span class="ph cmd">Open the form.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Right-click the label for the field and select <span class="ph uicontrol">Configure Label</span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Complete the form.</span> <div class="itemgroup info"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="workspace-field-label-form__simpletable_ecc_mdn_np" class="table" frame="border" border="1" rules="all"><colgroup><col /><col /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry nocellnorowborder" style="vertical-align:top;" id="d140304e95">Field</th><th class="entry cell-norowborder" style="vertical-align:top;" id="d140304e98">Input value</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d140304e95 ">Hint</td><td class="entry cell-norowborder" style="vertical-align:top;" headers="d140304e98 ">Type text to use as a tooltip that appears when a user places the cursor on the field label.</td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d140304e95 ">URL</td><td class="entry cell-norowborder" style="vertical-align:top;" headers="d140304e98 ">Enter the URL of the target file to open when the field label or icon is clicked. This can be a complete URL to a file outside the instance, or a relative URL to a target on the instance. <div class="note"><span class="notetitle">Note:</span> Links aren't supported in Workspace.</div> </td></tr><tr class="row"><td class="entry row-nocellborder" style="vertical-align:top;" headers="d140304e95 ">URL target</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d140304e98 ">Not used. The help file opens in a new tab regardless of the <span class="ph uicontrol">URL target</span> value.</td></tr></tbody></table> </div> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">Update</span>.</span> </li></ol> <div class="section result" id="workspace-field-label-form__result_erg_vls_spb">Help appears when you select or hover over the field.<br /><img class="image" id="workspace-field-label-form__image_hqs_zls_spb" src="../image/field-form-tooltip.png" alt="Example field label help." /><br /> </div> </div> <div class="related-links"> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../administer/workspace/task/configure-form-layout-AW.html" title="Select the fields that appear in form pane to help agents do their work.">Set up forms in legacy workspace</a></div> </div> </div></body></html></div>