Personalised Form changes are reverted back in CSM/FSM Configurable Workspace after refreshing the page - Known Error

Personalised Form changes are reverted back in CSM/FSM Configurable Workspace after refreshing the page Description Issue Description: Personalized Form changes are reverted back in CSM/FSM Configurable Workspace after the page is refreshed.

Steps to Reproduce

Activate the Plugin CSM Configurable Workspace.

1. Go to the incident List on the CSM/FSM Configurable Workspace. 2. Click to open an incident record. 3. On the Details tab, click the three dots next to the form section name. 4. Select Personalize Form 5. Uncheck Assignment group and Assigned to. 6. Click Update Form. The Assignment group and Assigned to are not showing on the Form. 7. Refresh the page.

Expected behavior The Assignment group and Assigned to should be hidden on the Form. Actual behavior The Assignment group and Assigned to are still showing on the Form.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.