An error occurred while setting up the test runner. No tests can be processed - Support and Troubleshooting

An error occurred while setting up the test runner. No tests can be processed Issue 1. Users with atf_test_admin and atf_test_designer roles get the below error while running any ATF test/ launching client test runner. Admin users don't have this issue.

'An error occurred while setting up the test runner. No tests can be processed'

2. The below error is observed in console logs

server responded with a status of 403 (Forbidden) js_includes_doctype.jsx?v=05-15-2023_1848&lp=Wed_Jun_07_07_34_59_PDT_2023&c=14_251:870 ClientErrorHandler failed to access Whitelisted Client Errors table after 5 tries, continuing js_includes_snTestRunner.jsx?v=05-15-2023_1848&lp=Wed_Jun_07_07_34_59_PDT_2023&c=14_251:15382 TestRunner has skipped refreshing ClientErrorHandler /api/now/table/sys_atf_step_config?sysparm_query=active%3Dtrue&sysparm_fields=step_config%2Cicon%2Cdescription%2Csys_id%2Csys_name%2Cstep_env%2Cstep_execution_generator%2Cname&atf_do_not_rollback=true:1 Failed to load resource: the server responded with a status of 403 (Forbidden)js_includes_snTestRunner.jsx?v=05-15-2023_1848&lp=Wed_Jun_07_07_34_59_PDT_2023&c=14_251:15382 js_includes_snTestRunner.jsx?v=05-15-2023_1848&lp=Wed_Jun_07_07_34_59_PDT_2023&c=14_251:15382 ERROR: An error occurred while setting up the test runner. No tests can be processed. js_includes_snTestRunner.jsx?v=05-15-2023_1848&lp=Wed_Jun_07_07_34_59_PDT_2023&c=14_251:15

Cause The below ACL is blocking the non-admin users to make calls https://XXXXX.service-now.com/sys_security_acl.do?sys_id=9ef8bc918733320025fbd1a936cb0bdd&sysparm_record_target=sys_security_acl&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=sys_id%3D9ef8bc918733320025fbd1a936cb0bdd%5EORDERBYname.

Resolution 1. Provide 'snc_platform_rest_api_access' role to the non-admin users as per below ACL

https://XXXXX.service-now.com/sys_security_acl.do?sys_id=9ef8bc918733320025fbd1a936cb0bdd&sysparm_record_target=sys_security_acl&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=sys_id%3D9ef8bc918733320025fbd1a936cb0bdd%5EORDERBYname.