Under 'On-Call Scheduling' > 'My Preferences' how do I get 'Mobile Push' devices to show up in the 'Contact Information' selection form?Issue Under 'On-Call Scheduling' > 'My Preferences' how do I get 'Mobile Push' devices to show up in the 'Contact Information' selection form? Resolution Follow the steps from the product documentation page below and youtube video (URL below) titled "Simplify On-Call Management with ServiceNow" https://docs.servicenow.com/bundle/utah-it-service-management/page/administer/on-call-scheduling/task/set-up-mobile-push-oncall.html URL: https://youtu.be/Bmv-lBoEnt8?t=1582I have added the video section in the link above (around 26:22 time) which explains how can you get Mobile Push option available in your instance. In the video, it explains that in order to see the Mobile Push option under "My On-Call Contact Preferences", you need to have "Notify" plugin installed in the instance and the agent should have "ServiceNow Agent" App installed on the phone with notification setting enabled. There is no other setting required in order to see the option. By following the steps above you should be able to see the mobile push option as shown in the screenshot attached.