KMF - Users are unable to update attachments without encryption / clear attachmentsIssue When some of the callers are adding attachments to the incidents, they are encrypted automatically. Users are unable to select whether they want or not to encrypt file. CauseIf the instance has a customization in the attachment UI Page, in some cases the drop menu may not be shown.ResolutionRevert the UI Page attachment to the out of the box version. https://instance_name.service-now.com/nav_to.do?uri=sys_ui_page.do?sys_id=b1b390890a0a0b1e00f6ae8a31ee2697