Utah - Agent Workspace Reference fields on interaction record stuck at searching - Known Error

Utah - Agent Workspace Reference fields on interaction record stuck at searching Description After the upgrade, the interaction form reference fields do not load the records on Autocomplete and selected value from popup window is set as empty

Steps to Reproduce

Pre-requisite: Make sure OmniChannel Callback store app is installed Go to Agent Workspace Click on plus (add interaction) Enter a name in 'opened for' or 'assigned to' See that this does not work, 'searching..' is showing and does not find a user click on the magnifier and choose a user Field value is set to empty Click on Save Observe that the user shows up in the field (this should have happened before)

Expected behavior - Auto fill the Opened For or Assigned to as you start typing and let you choose a user

Actual behavior - stuck on searching, not able to choose user Workaround Workaround is to create a 'New' view for Interaction that doesn't have the omni channel form sections and enforce it via Workspace view rule.