Replacement article feature in Tokyo does not work in workspace - Known Error

Replacement article feature in Tokyo does not work in workspace Description Beginning with the Tokyo release, you can provide a replacement article while retiring a knowledge article, however the feature does not work in workspace

Steps to Reproduce

1. Login to any tokyo or later instance 2. Set the value of glide.knowman.enable_article_replacement_on_retire to true. 3. Now open a published article in agent workspace. Click on edit to open form view and click on retire button. 4. Observe that nothing happens.

Workaround Retire article with replacement is not supported on agent workspace .

With this fix the the retire action on agent workspace with glide.knowman.enable_article_replacement_on_retire set to true will behave same as just retire and no replacement article will be asked for.