LDAP server test connection fails with ErrorCode: 10000Issue LDAP Test Connection fails with the following logs: 2023-07-13 06:04:56 (908) worker.0 worker.0 txid=b0ced80da9f6 FINE sys_id="xxxxxxxxxxx" level="2" source="LDAP" message="LDAP Server: LDAP_SERVER_NAME URL: ldap://xx.xx.x.xx:636/ failed scheduled connection test. ErrorCode: 10000. ErrorMessage: LDAP connection has been closed. " sys_class_name="syslog" context_map="{"_system_id":"appxxxxxx.phxxxx.service-now.com:node002","_logged_in_user":"system","_script_record":"xxxxxxxxxxxxxxxx","_scope":"global","_user":"system","_is_impersonating":"false","_txid":"xxxxxxxx","_session_id":"glide.scheduler.worker.0","_script_table":"sysauto_script"}" 2023-07-13 06:04:56 (908) worker.0 worker.0 txid=b0ced80da9f6 SEVERE *** ERROR *** LDAP: LDAP Server: LDAP_SERVER_NAME URL: ldap://xx.xx.x.xx:636/ failed scheduled connection test. ErrorCode: 10000. ErrorMessage: LDAP connection has been closed.CauseThis is caused due to a wrong LDAP protocol used in the URL is 'ldap' instead of 'ldaps'. When using LDAP port '636', please use 'ldaps' as the protocol. Please refer the following article for more context: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0825425ResolutionError occurs when the LDAP URL is: ldap://xx.xx.x.xx:636/ Update this to URL: ldaps://xx.xx.x.xx:636/