User criteria for Service PortalIssue Converting role-based permissions to user criteria records: 1. After activating the user criteria for Service Portal plugin, you must Set the user criteria for Service Portal system property to true. 2. When the system property is set to true, any existing roles defined for a page, widget, or search source are automatically converted into user criteria records, however in the page, widget or search source records the roles in the 'can view' related list should be added manually