How to discover Diagnostic Packs and Tuning Information from Oracle DatabaseIssue After getting the Version and Edition information in the Discovery pattern, the Diagnostic and Tuning Pack information are now required for reporting purposes in SAM. Can we discover the Diagnostic Packs & Tuning Information from an Oracle database without any additional licenses?ResolutionDiagnostic and Tuning Packs have been supported in SAM since San Diego via the Oracle GLAs store app. This is a free plugin as an extension to Discovery, but for licensing, the "Software Asset Management publisher pack for Oracle" is required: https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/software-asset-management2/reference/oracle-options.html After installing the Oracle GLAs plugin and running Discovery, the Tuning and Diagnostics pack details are fetched and populated into the [samp_oracle_options] table.