SG-Intune: Delayed Import of Computer and Device Data Sources - Known Error

SG-Intune: Delayed Import of Computer and Device Data Sources Description The Service Graph Connector for Intune may experience significant delays (up to 16+ hours) when importing SG-Intune Computers and SG-Intune Devices data sources. This performance issue occurs because the connector makes additional API calls to fetch primary user details and IP address details for each device, causing overhead.

Before version 2.3: Disabling these details requires manual code changes. From version 2.3 onwards: You can disable these options through the UI in Connections. Steps to Reproduce

Steps to Reproduce Run SG-Intune Scheduled imports (Computers & Devices) on version > 2.2.1. Observe that the import takes significantly longer than expected. Workaround Before Version 2.3: Modify Code in Script Include If you are on a version earlier than 2.3, you must comment out specific lines in the IntuneIntegrationUtil script include.

Steps Navigate to: System Definition → Script Includes Select IntuneIntegrationUtil . Locate the following lines: 583, 590, 591. Modify them as shown below and save and run the imports again Before: var userInfo = this.getPrimaryUser(this.connectionAliasGr, responseRow.id); var ipInfo = this.getIPAddresses(this.connectionAliasGr, responseRow.id); var ipAddressesLength = ipInfo.ipAddresses.length; After: var userInfo = null; // this.getPrimaryUser(this.connectionAliasGr, responseRow.id); // var ipInfo = this.getIPAddresses(this.connectionAliasGr, responseRow.id); var ipAddressesLength = 0; // ipInfo.ipAddresses.length; Refer screenshot:

From Version 2.3 Onwards: Update Connection Properties in UI Starting with version 2.3, you can disable fetching primary user and IP address details from the Connections UI without modifying code.

Steps Navigate to: Service Graph Connectors → Intune → Connections Open the connection where you see delayed imports In the Properties section, set: include_primary_user_details → false include_ip_address_details → false Re-run imports to validate improved performance.

Refer screenshot: