SGC Intune delayed computer and device import - Known Error

SGC Intune delayed computer and device import Description Service Graph Connector for Intune is taking longer to import SG-Intune Computer and SG-Intune Devices data sources. This delay is due to the default behavior of pulling primary user and IP address details via extra API calls, causing additional overhead.

Before 2.3 version, To turn off this primary user and ip address details, User needs to make code changes as per workaround.

From version 2.3, User can go to Connections from navigator ("Service Graph Connectors -> Intune ->Connections"). They can open the connection in which they are seeing this delayed import and under the related list, In properties sections they can make "include_primary_user_details" and "include_ip_address_details" as false as shown in screenshot. But by switching them off we won't be pulling the primary user details and also ip address details. It's the choice user has to make to improve the import times.

Steps to Reproduce

Run SG-Intune Scheduled imports (SG-Intune Computers & SG-Intune Devices) (SG-Intune version > 2.2.1)

Expected behavior: Import should take less than an hour to run

Actual behavior: Import is taking 16+ hours with the added code in version 2.2.1

Workaround If Customer need primary user and ip address details for the devices/computers, there is nothing we can do but wait for the imports to complete. If the customer can skip the primary user and ip address details for the performance sake, he can comment out and change the below lines in script include "IntuneIntegrationUtil"

583 -> var userInfo = null; //this.getPrimaryUser(this.connectionAliasGr, responseRow.id);

590-> //var ipInfo = this.getIPAddresses(this.connectionAliasGr, responseRow.id);

591-> var ipAddressesLength = 0; //ipInfo.ipAddresses.length;

Please refer the attached screenshot to check the code changes.

From version 2.3, User can go to Connections from navigator ("Service Graph Connectors -> Intune ->Connections"). They can open the connection in which they are seeing this delayed import and under the related list, In properties sections they can make "include_primary_user_details" and "include_ip_address_details" as false as shown in screenshot . But by switching them off we won't be pulling the primary user details and also ip address details. It's the choice user has to make to improve the import times.