A Business Rules for sys_user_grmember do not trigger on LDAP importSummaryA customer implemented a business rule to add a user preference for the Next Experience UI based on the user's membership in a particular group.While it worked perfectly fine when they added members interactively, the business rule didn't trigger when users were added to the group during LDAP import. Not understanding why, the customer opened a case with support and that resulted in the creation of this KB. Answer: The choice to do this was by design. ServiceNow development team explained that "Due to the possibility of customers/users creating a business rule that could interfere with the core functionalities of the platform, such as insertion and deletions, which may cause disruptions to said critical functionalities, the choice of disabling these types of business rules was made."