Action Item Function on the Search result Record Screen returns error message - Known Error

Action Item Function on the Search result Record Screen returns error message Description Issue Description: Action Item Function on the Search result Record Screen returns error message

Steps to Reproduce

Activate ITSM Mobile Agent Plugin.

1. Create an Action Item Function "Comment" to add an Additional comment to the Change Request. 2. Add the Function to the Details Screen of "Change request search main item" on "ITSM Mobile Agent Search" Search configure. /sys_sg_details_screen.do?sys_id=76926db7533333009032ddeeff7b1279 3. Go to the Agent Mobile App -> My Work. 4. Search a Change Request. 5. Go to the Details screen. 6. Click on the Comment Function to add an Additional comment.

Expected behavior The Function should be executed successfully and the Additional comment should be saved. Actual behavior The Additional comment should be saved but an error message pops up.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.