AVI Load Balancer Controller patterns do not populate cmdb_ci_lb_service.ip_addressIssue Per our documentation the cmdb_ci_lb_service table should have the ip address field populated:https://docs.servicenow.com/bundle/utah-it-operations-management/page/product/service-mapping/reference/avi-load-balancer-discovery.html Steps to Reproduce - 1. Discover an AVI Load Balancer Controller2. Open the cmdb_ci_lb_service table and confirm the ip address field is emptyCauseStep "Parse VirtualServices" uses the following json path to populate ip_address:/root/results/ip_address/addr/text() However, the ip_address path should actually be:/root/results/vip/ip_address/addr/text()ResolutionAs workaround:1. Kept the current path for compatibility for any customers which may actually have such path2. Added path /root/results/vip/ip_address/addr/text() to set vip_ip_address3. Modified step "Set Virtual Service table" to populate ip_address with whichever one is not empty (ip_address or vip_ip_address) The Fix is available in SR - ITOM - Discovery and Service Mapping - 202308