Is there an option to hide queues with no agents available when transferring a chat conversation?Issue Is there an option to hide queues with no agents available when transferring a chat conversation?ReleaseAnyCauseThis is by design and seen OOB.ResolutionHiding queues is not possible if you have assigned a condition for interactions to go to the queue for specific agent groups. You can display a message to the requestor if no agents are available online and provide steps to create an incident or case.