CMDB Data Management Task required approval even on Retire policy with "Needs review" is false - Known Error

CMDB Data Management Task required approval even on Retire policy with "Needs review" is false Description CMDB Data Manger is creating the task with approvals even through we create policy with "needs review" is false

Steps to Reproduce

Create a data management policy of the type of Retire. Make sure when you create this policy "Needs Review" flag is turned off Run the scheduled job "CMDB Data Manager Retire Policy Processor" Notice new task will get created in Open State with approval=requested. Expected is as "Needs Review" flag was set to false, task should get created with the state "Work In Progress"

Workaround The issue is happening because of the NULL values in cmdb_policy_type.has_manual_process, we have to update the NULL values to false.

Please follow below steps to update the NULL values to false

Go to list view of cmdb_policy_type table Filter out all rows where "name"=Attestation https:// .service-now.com/cmdb_policy_type_list.do?sysparm_query=name!%3DAttestation%5EORname%3DNULL&sysparm_first_row=1&sysparm_view= Bulk update value of "has_manual_process" to true. Bulk update the value of "has_manual_process" to false This way any NULL value will get updated properly with False. Related Problem: PRB1671906