Some users are unable to toggle "Enable Notifications" on the Mobile appIssue The Settings > Notification Preferences > "Enable Notifications" is disabled for some users on the Mobile appCauseThe user has snc_external role. Below are the three ACLs that restrict access on the cmn_notif_device table. As per these ACLs only the users with snc_internal role will be able to toggle the notification preferences. /sys_security_acl.do?sys_id=7e0faa45c0a80166608da235042e06a0/sys_security_acl.do?sys_id=7e06c98fc0a8016604729f5d2ea36f12/sys_security_acl.do?sys_id=7e07d7c5c0a8016626c74cc6cea15cd4ResolutionTo get the required behavior, you can either1) add snc_internal role to the user and remove snc_external, or2) Add snc_external role to the above mentioned ACLs.