Software Installations tab is empty because install_software.rb times out if os user data is huge Issue Software Installations tab is empty although SAM Policy is enabledCauseinstall_software.rb times out if os user data is huge.ResolutionWorkaround used earlier:1) Please comment out the below line from the installed_software.rb file.a. get_software_usage_metric to # get_software_usage_metric2) In the Check Definition named as "Enhanced Discovery" under the Agent Client Collector of ACC-V.3) Remove the local_users selection option from the command.4) Commit the Update Set.Related problem PRB1616754 has been fixed in May release for ACC-V. Please upgrade the plugin version to the latest version if not done yet. NOTE: This PRB is only for install_software.rb getting timedout on domain controllers where number of users are more.