Metric group "SAP" and license metric "named users" can only be used for SAP Named User software modelsIssue Importing software entitlement with Metric group "SAP" and license metric "named users" but with product name different than “Named User” in discovery map fails with below error; "There was no data found in the selected file. Ensure the correct file was selected and the desired data is in the first sheet of the document.”CauseMetric group "SAP" and license metric "named users" can only be used for SAP Named User software modelsResolutionSteps to reproduce: Create software entitlement Metric group "SAP" and license metric "named users”Product name on related discovery map (samp_custom_sw_product_definition) is set to name other than “named users"Import software entitlement excel sheet which fails with below error;Importing software entitlement with Metric group "SAP" and license metric "named users" but with product name different than “Named User” in discovery map fails with below error; Solution: OOB as per BR "Check sap sw model and license metric", Metric group "SAP" and license metric "named users" can only be used for SAP Named User software models https://<instance_name>.service-now.com/nav_to.do?uri=%2Fsys_script.do%3Fsys_id%3D1ab6c728eb11301055178d835d522843 As per the Product name open related discovery map (samp_custom_sw_product_definition) Select product=Named User Named User Type=<named user as per your choice which is mentioned in excel sheet> Import software entitlement with your excel sheet which should create the entitlement successfully